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in Kew Gardens, NY
Outreach CSR - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Kew Gardens, NY Kew Gardens, New York |
About this job
Must Haves:
1) Fluent in Spanish
2) at least 6 months of outreach experience.
3) prior experience working in human services or dealing with the public
Qualifications:
- HS Diploma required (Associates & higher preferred)
- Experience making presentations to groups, ability to follow directions, handle pressure and work in a fast paced environment.
-Strong communication and organizational skills
- Prior outreach experience huge plus if within healthcare or working with developmental disabilities������
Job Responsibilities:
- Conducts face-to-face and phone outreach and enrollment services, including education on OPWDD managed care, to clients in presentations at designated OPWDD offices or other community sites within the region as directed.
- Conducts group presentations to consumers, designees and authorized representatives at venues designated by OPWDD
- Assists the Outreach Supervisor with selected duties.
- Presents OPWDD managed care options to clients and assists clients in understanding their health care plans.
- 5. Contacts health care providers to confirm plan affiliation
- Assists clients in the enrollment/disenrollment process.
- Maintains positive relationships with city staff, OPWDD, community groups, and clients.
- Maintains updated knowledge of the New York Medicaid CHOICE Project.
- Raises issues of concern and/or problems to the supervisor or Project Manager.
- Receives, sorts, and processes enrollment/disenrollment forms.
- Reviews enrollment forms for accuracy and completeness.
- Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position.
- Performs other duties as may be assigned by management.
������Additional Information:
Full time position: Mon-Fri between 8am5:30pm.
About Aerotek ULC: Aerotek ULC is a subsidiary of Aerotek® Inc., a leading provider of technical, professional and industrial recruiting and staffing services. Aerotek operates an international network of more than 200 non-franchised offices and 2,000 recruiters to identify, screen and select top talent. Aerotek is acting as an Employment Agency in relation to this vacancy.