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Customer Service Representative
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Cranston, RI Cranston, Rhode Island |
About this job
Responsibilities
Are you ready to help Citizens help citizens bank better? If you’re passionate about customer service, enhancing relationships and providing solutions, then take the first step to become part of the Citizens team. (or We want you on our team). Make the most of your future as a Call Center Specialist at Citizens Bank.
In this role you’ll go above and beyond for our customers –providing a differentiated experience on a variety of incoming calls and delivering financial solutions to help them bank better.
Responsibilities:
Work for one of the nation’s oldest and largest financial institutions that was named among the top 10 most reputable banks in the country by American Banker. Our colleagues deliver the best possible banking experience for customers and show their commitment to making communities better through their volunteer efforts. Citizens is positioned for a bright future and we invite you to join our amazing team
Qualifications
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Opportunity & Affirmative Action Employer Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.
Hours and Work Schedule
Hours per Week: 40
Work Schedule: 1st Shift - Days/Hours vary
Various Full Time schedules available, include one weekend day.
Are you ready to help Citizens help citizens bank better? If you’re passionate about customer service, enhancing relationships and providing solutions, then take the first step to become part of the Citizens team. (or We want you on our team). Make the most of your future as a Call Center Specialist at Citizens Bank.
In this role you’ll go above and beyond for our customers –providing a differentiated experience on a variety of incoming calls and delivering financial solutions to help them bank better.
Responsibilities:
- Strong communication skills: controlling and driving the conversation
- Identify and capture sales opportunities that will enhance the customer relationship
- Detailed orientated: proactively identify an issue and identify a product or service that will resolve the issue while enhancing the customer relationship.
Work for one of the nation’s oldest and largest financial institutions that was named among the top 10 most reputable banks in the country by American Banker. Our colleagues deliver the best possible banking experience for customers and show their commitment to making communities better through their volunteer efforts. Citizens is positioned for a bright future and we invite you to join our amazing team
Qualifications
- Exceptional customer service skills
- Team player and goal oriented
- Basic math and computer skills
- Solid time management
- High School or equivalent required
- Call Center and/or financial services experience preferred
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Opportunity & Affirmative Action Employer Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.
Hours and Work Schedule
Hours per Week: 40
Work Schedule: 1st Shift - Days/Hours vary
Various Full Time schedules available, include one weekend day.
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