Senior IT Operating Systems Consultant - Phoenix, AZ

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
 
We are hiring a Senior IT Operating Systems Consultant.
 
Primary Responsibilities:

Consult with the Engineering teams to provide information and explanations regarding operationalization of new technologies and other complex issues
Evaluate new technology/process from an operational perspective
Ensure all Tracker requirements are met and engage appropriate resources when necessary to assist in evaluation
Evaluate proposed process (es) and help NTP team define process changes if any are required
Create new documents needed for DPS Windows Support and Operations to perform daily activities/troubleshooting for newly integrated technology/process where required
Evaluate documentation pertaining to new technology/process being integrated into the environment
Participate in any project meetings/discussions and add DPS Windows Support and Operations perspective
Ensure new technology/process is supportable by the DPS Windows Support and Operations team
Have all assigned NTP work completed by the close of the NTP project
Become technically proficient with new technology/process
Define the portions of the new technology/process that DPS Windows Support and Operations would need in order to perform their job
Write training documentation complete with screenshots and pertinent information that DPS Windows Support and Operations can/will use in order to perform their job
Update training documents for new/changing processes and technology
Learn new technology/process to integrate into DPS Windows Support and Operations process
Train current team members on new technology/process as they are incorporated
 

Required Qualifications:

Post-graduate degree in applicable area of expertise or equivalent experience
10+ years of System Development experience
10+ years of Business analysis experience
10+ years of Supporting/Maintaining Operating Systems
Preferred Qualifications:

Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access)
Proficiency with MS Visio
Healthcare Industry experience
Database Administration experience
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: Senior IT Operating Systems Consultant, Phoenix, AZ, Arizona