Retail Sales & Customer Service Representative

What You’ll Be Doing:

Our Retail Sales & Customer Service Representatives are fast-paced, proactive communicators who are tasked with building relationships with our customer base. These relationships are essential for ensuring long-term partnerships that can endure market fluctuations and volatility resulting in stabilized rates to customers. They excel at negotiating and problem solving and have a teamwork mindset. They are motivated to achieve sales goals through relationships and growth.

• Acts with empathy and compassion toward clients, customers, and colleagues
• Goes above and beyond for the client and customer, doing whatever it takes to get the job done, every time
• Able to impact and persuade customer when selling and negotiating
• Seeks to develop expert level industry knowledge
• Leverages resources to gain helpful insight when prospecting new customers
• Utilizes existing retailor relationships to grow customer base
• Proactively plans and organizes day to day activities independently
• Has strong interpersonal communication skills, both written and verbal
• Applies critical thinking skills in situations in order to effectively problem solve

Our Ideal Candidate Is/Has:

• Bachelor's Degree, preferably in Sales, Business, Supply Chain Management, Operations, Communications, or a related field
• Industry experience if you do not have a relevant major
• A strong sense of urgency to complete tasks in order to thrive in a fast-paced work environment
• An entrepreneurial attitude with a growth mindset

Why Project Nia?

• Be able to make an immediate impact in a rapidly growing company
• Comprehensive training program to set you up for success
• Ongoing career development and internal advancement opportunities
• Convenient parking
• Uncapped earning potential