Premium Audit Manager

The salary range for this job posting is $84,628.00 - $135,405.00 annually + bonus + benefits

The above represents the salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, education, experience, and other job-related factors. Your recruiter can share more information about the specific salary range during the hiring process.

The ideal candidate will work in the Columbus, Ohio or Charleston, WV office on a hybrid basis after training. .However, depending on experience and qualifications, we will consider a remote candidate who resides in our listed states. The position will report to the Assistant Vice President, Premium Audit Operations.

JOB OBJECTIVE:

The Premium Audit Manager assists management with ensuring audits are completed timely and according to company and regulatory requirements. This role serves as the first point of contact for the segment they support within a geographic area, and monitors production to ensure work is being completed accurately and timely.

This position is responsible for daily coaching of phone and field auditors who are responsible for conducting audits on risks with significant complexity. In addition, the Premium Audit Manager manages an inventory of audits which they are responsible for completing.

This position works closely with the AVP of Premium Audit Operations to ensure established time service and quality standards are met. In addition, they serve as a mentor for any new auditors assigned to the team they support.

ESSENTIAL FUNCTIONS:
1. Manage an inventory of complex audits in a timely and accurate manner.
2. Establish and maintain strong working relationships with assigned auditors.
3. Monitor inventories for assigned auditors and provide direction daily to ensure work is being completed within regulatory requirements.
4. Ensure all audits which have been written with complex rating methodologies are completed within established company timeframes and submitted to underwriting for review prior to processing.
5. Serve as subject matter expert and initial point of contact for phone and field auditors assigned to the team which they support.
6. Review audits outside of the authority of their assigned team's authority to ensure they are completed accurately and in compliance with company guidelines and makes recommendations for improvements.
7. Assist in identifying and supporting ongoing training initiatives for team members they are assigned to support.
8. Work with the Premium Audit Specialist to resolve disputed audits.

OTHER FUNCTIONS:
1. Non-essential function: other duties as assigned.
2. Travel as needed to support business needs.

KNOWLEDGE, SKILLS AND ABILITIES:

* Bachelor's degree from an accredited college or university with accounting emphasis is preferred.
* Commensurate accounting or auditing experience may be substituted for degree.
* Seven years of commercial insurance premium audit experience strongly preferred.
* Strong knowledge of insurance industry, products and operation environments.
* Effective leadership qualities.
* Excellent communication skills to include: technical writing, presentation and coaching.
* Ability to analyze and interpret accounting records.
* Proficient in use of spreadsheets to include but not limited to Excel.
* Ability to navigate and effectively use accounting, auditing or insurance systems.
* Ability to advise policyholders on how to provide proper records necessary to conduct audits using NCCI, ISO, Independent Bureau and Company classifications and rules.
* Ability to establish and maintain effective working relationships.
* Strong customer service orientation.
* Strong oral and written communication skills.
* Ability to effectively organize, prioritize and complete assigned work.
* Ability to work independently.
* Ability to actively listen to internal and external customer requests and concerns and develop appropriate solutions.
* Ability to identify customer needs and take appropriate action to meet those needs.

This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities.

Join us to discover a work experience where your diverse ideas will be met with enthusiasm - where you can learn and grow to your fullest potential.

What you can expect from us
Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations.

Encova Insurance is an EOE/E-Verify employer.