Auto Appt Setters / Cust. Service (On-Site), $17 - $20/hour - Full-time

1271 W Ridge Rd., Rochester, NY 14615

Previous BDC, Customer Service, or Call Center Experience preferred but not required – We train for your success!

is seeking to add outgoing and friendly Representatives to answer potential customer's questions about vehicle prices, availability, etc., and to schedule appointments for them to meet with our dealership's sales team or service department for maintenance.
 

Ideal applicants will be well-spoken and courteous to ensure a positive impression is made on our current and potential customers. You do not have to close any sales!

Build and advance a rewarding, long-term career with one of the highest rated auto groups in the nation! We provide career advancement opportunities to all our team members and promote from within! Apply online today!
 

We offer:

• $17 - $20 per hour PLUS Bonuses!
• Full-time Position, 40-hour Work Week
• Comprehensive, Paid Training
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays, Vacation & Sick Time
• Tuition Reimbursement
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• Employee discounts on products and services
• Opportunity for advancement within the Auto Group!

Responsibilities - BDC Representative: 

• ONSITE POSITION – NOT REMOTE
• Attend product and sales training
• Answer internet and telephone inquiries from potential customers seeking information about vehicle availability and pricing
• Schedule service appointments for customers’ vehicles
• Schedule several appointments per day for potential customers to visit our dealership so we can sell them a vehicle
• Be enthusiastic and create excitement about our products
• Establish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals

Qualifications - BDC Representative: 

• Automotive BDC or Sales experience is a plus!
• Customer service, receptionist, and/or call center experience is preferred
• Must be comfortable speaking on the phone and handling high call volume
• An energetic and outgoing 'people person' who is motivated to succeed
• High school diploma or equivalent
• Valid driver's license
• Good customer service, communication, and computer skills
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Applicants must pass pre-employment screening
• We are a Drug-free Workplace

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.