Auto Glass Technician - Phoenix - Full-time

JOB DESCRIPTION

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

Additional Details: Tuition reimbursement for ASE Certifications, NO Sundays, State of the art equipment with Technician software updates, clean well equipped shops that are open to members and nonmembers with consistent car count

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Summary
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart lifes roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Major duties, responsibilities, & expectations

• Perform mobile and fixed site removal and installation of auto glass, and glass repairs. Utilizes hand and power tools to remove moldings, wipers, mirrors, windshields, door glass, and back glass minimizing any vehicle damage that could occur. Glass repair and replacement will be completed per industry / AAA specifications.

• Review daily auto glass jobs itinerary and ensure that replacement glass has arrived in good condition from the supplier and additional parts / items for installations are on hand. Technicians will communicate with Auto Glass Supervisor, CSR's, and suppliers to resolve any discrepancies.

• Responsible for providing an outstanding level of member / customer satisfaction and will represent AAA in a professional manner. Work closely with Auto Glass Supervisors and CSR's to quickly resolve any service/quality issues.

• Responsible for maintaining a clean and safe work environment and adhere to OSHA safety and compliance standards. Responsible to report accidents and injuries immediately to supervisor and communicate unsafe situations to prevent accidents

• May perform other duties as assigned.

Requirements

• High School Diploma or GED required

• At least three years of experience as an Auto Glass Technician

• Valid AZ drivers license and current 39 month driving record

• National Glass Association (NGA) certification desired. Required to obtain NGA certification within 60 days of employment or as determined by management

• Must be 21 years of age for insurance purposes

Physical Requirements

Must be able to lift and or move up to 100 pounds. Required to sit or stand for extended periods of time and must be able to walk, climb, balance, stoop, kneel, crouch, and crawl. Must be able to work in severe weather conditions. May drive up to 300 miles per day.

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