Office Manager

Position: Dynamic Office/Accounts Professional - Bilingual in English and Spanish or Portuguese

***Experience in the home improvement industry, particularly with countertops, is a significant advantage.

This is an opportunity to join a close-knit team where your passion and enthusiasm will shine. If you are an energetic, motivated individual ready to take on new challenges and committed to delivering exceptional customer experiences, we want to hear from you. Join us and become part of a company that values hard work, dedication, and a passion for excellence.

Summary:
Join our dynamic team at a family-owned custom home solutions retail business in Edgewater, MD. We are seeking a passionate and energetic Office/Accounts Professional to provide top-tier customer service, manage finances, and take on administrative tasks with enthusiasm and dedication.

Key Responsibilities:

1. Accounts Receivable and Accounts Payable/Record keeping:
- Handle the complete cycle of accounts receivable and accounts payable using Quickbooks.
- Process invoices, billings, and payments with precision and efficiency.
- Collaborate with clients, vendors, and teams to resolve any billing or payment discrepancies.
- Maintain accurate and organized financial records, ensuring no detail is overlooked.
- Quickly reconcile financial discrepancies and proactively resolve issues.

2. Payroll and Tax Preparation:
- Coordinate payroll operations and ensure accurate calculation of employee wages, benefits, and deductions.
- Prepare and distribute paychecks while adhering to labor laws and company policies.
- Maintain comprehensive records of employee compensation, tax documents, and related details.

3. Customer Excellence:
- Help create a warm and hospitable experience for customers.
- Provide a personal and friendly experience to every customer, whether through email, phone, or in-person interaction.

4. Administrative Support:
- Assist in organizing and maintaining project-related documentation and invoicing.
- Support general administrative tasks with a diligent and proactive approach.

Competencies:
Passionate and Energetic Contributor
Dedicated to Exceptional Customer Service
Highly Organized and Efficient
Drive to Prioritize and Excel
Outstanding Interpersonal Skills

Required Education and Experience:
High School Diploma or equivalent experience
5 years of dedicated administrative support/finance experience in a fast-paced setting
Proficient in Microsoft Office for document creation and spreadsheets
Strong working knowledge of QuickBooks
Bilingual in English/Spanish and Portuguese is essential