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in Cambridge, MA
M-Retail Sales Leader - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Cambridge, MA Cambridge, Massachusetts |
About this job
MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'TMUS'), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.
Position Summary: Responsible for assisting with the administration and supervision of the MetroPCS, Inc. owned retail store. This is primarily a direct retail sales position with additional responsibilities for store associated customer service, inventory activities and troubleshooting.
Essential Duties and Responsibilities:
- Respond to all sales and customer issues.
- In absence of Store Manager, provide coordination and monitoring of all sales and non-sales tasks, direction, and motivation to store employee team to build a positive sales and service environment.
- Adhere to all operational policies put out by the company as well as market specific objectives.
- Ensure that all opening and closing procedures are followed to company policy.
- Ensure the integrity of inventory and cash in the store environment at all times.
- Assist with all necessary sales reporting.
- Maintain floor stocking levels, displays, etc. according to company planogram.
- Create a very positive sales/buying experience for the customer.
- Identify customer needs and provide information about the benefits of our service that can meet those needs.
- Train and develop sales team.
Minimum Position Requirements:
- High school or GED equivalent
- 2 years of retail sales experience; experience in the wireless telecommunications industry preferred