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in Vancouver, WA
Weekend Staff Coordinator
•30 days ago
Hours | Part-time |
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Location | Vancouver, WA Vancouver, Washington |
About this job
Home Instead Senior Care is looking for a dynamic individual to join our team in our mission of enhancing the lives of aging adults throughout our community. Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.
Objective:
The Weekend Staff Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients and communicating schedules to CAREGivers. Additional duties are clerical in nature, including filing. This position is Friday 12pm – Monday 12pm and is on-call after hours.
Primary Responsibilities:
In your cover letter, please respond to the following questions:
Objective:
The Weekend Staff Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients and communicating schedules to CAREGivers. Additional duties are clerical in nature, including filing. This position is Friday 12pm – Monday 12pm and is on-call after hours.
Primary Responsibilities:
- Answer each incoming call in a friendly, professional and knowledgeable manner
- In cooperation with Weekday Staff Coordinator, coordinate a complete client service schedule, ensuring every requested shift has appropriate coverage
- Read log notes daily to maintain current knowledge on all clients and CAREGivers
- Coordinate CAREGiver schedules on a daily basis, including reassigning shifts of sick CAREGivers and covering for vacation and time off requests
- Document all incoming & outgoing phone calls to maintain accurate client and CAREGiver records
- Track & record CAREGiver orientation to client Plans of Care, then transfer data to client files
- Maintain regular attendance at the office to execute job responsibilities
- Demonstrate open and effective communication with owner, colleagues and CAREGivers
- Participate in CAREGiver meetings
- Conduct client/CAREGiver introductions as needed
- Enter timecard records, as assigned
- Read, monitor, and file Client Activity Logs
- Perform any and all other functions and responsibilities deemed necessary
- High school graduation or the equivalent
- One year of related business experience or an equivalent combination of education and work experience may be considered
- Must possess a valid driver’s license and auto insurance
- On Call Designee – as such will be responsible for supervising caregiver and client schedule after hours and on weekends. All incoming calls after hours must be handled in a friendly & professional manner, and matters that need immediate attention must be followed up on and handled appropriately.
- This position must demonstrate excellent oral and written communication skills and the ability to listen effectively
- This position must have the ability to work independently, maintain confidentiality of information and meet deadlines
- Ability to demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
- Ability to organize and prioritize daily, monthly and yearly work
- Ability to establish good working relationships with management, colleagues, clients and CAREGivers
- Ability to sit at a desk and listen effectively for long periods of time on the telephone. Must be patient and congenial on the telephone
- Ability to present a professional appearance and demeanor
- Ability to operate office equipment
- Must have computer skills and be proficient in Word and Excel & the ability to easily learn new software
- Ability to work evenings and weekends as required
- Ability to perform duties in a professional office setting
- Knowledge of the senior care industry
In your cover letter, please respond to the following questions:
- Why do you feel you would be a good fit for this job?
- How have your past managers described your work style?