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TAMS Coordinator DC Job
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Coppell, TX Coppell, Texas |
About this job
Job Id: 180975
Company: NAPA
Full/Part Time: Full-Time
Nearest Major Market: Dallas-Fort Worth, TX, US
Job Description
To achieve maximum market penetration, driving market growth, increased sales and profitability by creating a superior customer experience. Manage assigned stores and accounts in the selling and support for NAPA systems. Provide demonstrations and training on systems for new employees or new business prospects. Gather customer (internal and external) requirements and propose additional product, suppliers and services to internal departments that will exceed customer expectations.
Qualifications
Responsibilities
Closing Statement
In the 1920's, America fell in love with the automobile. More and more vehicles began traveling the roads, creating a need for an auto parts distribution system that could keep pace with the demand to keep our automobiles running. In 1925, NAPA was founded to meet those needs. Since then, we've sped our way to become a powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 5,800 stores, 58 distribution centers, and 13,000 NAPA AutoCare facilities across the country, and we're not stopping there.
Our 80 years of experience has made us an industry leader, but don't let our age lead you to believe we can't keep up with the changing times. We're not your grandfather's NAPA. As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 500,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks.
It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, we want to continue to expand our presence, but at the heart of our business we just love automobiles. That's probably one of the reasons you're visiting this page. You share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.
Company: NAPA
Full/Part Time: Full-Time
Nearest Major Market: Dallas-Fort Worth, TX, US
Job Description
To achieve maximum market penetration, driving market growth, increased sales and profitability by creating a superior customer experience. Manage assigned stores and accounts in the selling and support for NAPA systems. Provide demonstrations and training on systems for new employees or new business prospects. Gather customer (internal and external) requirements and propose additional product, suppliers and services to internal departments that will exceed customer expectations.
Qualifications
- A four-year college degree or equivalent work experience.Strong demonstrated knowledge of systems and their integration in the business.Help desk support preferred.Demonstrate professionalism and a good work ethic.Demonstrate initiative and take action when appropriate.Customer focused.Good analytical judgment and problem-solving skillsDemonstrate good decision-making skills.Ability to multi-task, prioritizes, and leverage electronic communications. Able to use company standard software effectively. Effective written, verbal, presentation and persuasive communication skills.Strong sense of urgency.Demonstrate organizational and planning skills, practice good time management, meet deadlines.
Responsibilities
- Initiate regular communication with manager on systems support activities, opportunities, and competitor programs. Demonstrate system capabilities to customers/prospects/employees, have a thorough knowledge of the products and services available for NAPA systems (particularly TAMS), including price, utility, value, other selling features. Promote and is knowledgeable of all NAPA’s Connectivity/Technology product offerings.Provide system support to end-users including installation assistance, training, connectivity issue resolution, security/access, software/program issue documentation and resolution tracking.Provide NAPA’s product and IT departments with the requirements and analysis of customer needs. Effectively manage the exchange of information, ideas and communications with Store Owners, manager, and support groups. Ensure the right people get the right information. Ensure proper maintenance and protection of Company computer equipment and other assets.Understand and practice Company policy for expense control and use Company funds and assets in the Company’s best interests.Uphold the Company’s integrity through appropriate representation.Know and interpret store and company policies, practices, and sales terms to customers. Abide by all Company policies and procedures in carrying out duties.
Closing Statement
In the 1920's, America fell in love with the automobile. More and more vehicles began traveling the roads, creating a need for an auto parts distribution system that could keep pace with the demand to keep our automobiles running. In 1925, NAPA was founded to meet those needs. Since then, we've sped our way to become a powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 5,800 stores, 58 distribution centers, and 13,000 NAPA AutoCare facilities across the country, and we're not stopping there.
Our 80 years of experience has made us an industry leader, but don't let our age lead you to believe we can't keep up with the changing times. We're not your grandfather's NAPA. As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 500,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks.
It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, we want to continue to expand our presence, but at the heart of our business we just love automobiles. That's probably one of the reasons you're visiting this page. You share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.
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