Healthcare Customer Service Representative - Full-time / Part-time

We currently have an opportunity for a large healthcare services provider located the Denison area. This is a rapidly growing industry and they urgently need a qualified, customer service orientated candidates with experience in healthcare or a cell center environment to help the business continue to grow! This is a temporary role slated to last about 9 months or more in duration, based upon the needs of the business, with a potential for permanent employment. This is not a commissioned sales position. This position is an opportunity for you learn and establish yourself in a fast paced, high volume, growth environment.

Pay: $9.25

Places outbound calls which are basic and routine based on leads and completes the sale of products and/or services. Selling is the primary function of this position. Uses computerized system for tracking, information gathering, and/or troubleshooting. May answer inquiries and resolve problems.

Working hours: Standard Busines Hours

2+ years of customer service experience in a high volume call center or healthcare environment
Knowledge of managed care, medical management, and medical terminology is a plus.
Ability to succeed within a team environment
Possess active listening skills, probe for clarification, and provide consultative guidance based upon the customer's individual health needs
Proven proficiency with 10-key data entry and must type a minimum of 35 WPM
Possess knowledge of using PC for standard MS office applications: Word, Excel, and Outlook, including use of multiple applications simultaneously
Customer centric attitude with a focus on quality service
Deep sense of integrity, ownership, and accountability
High aptitude for learning
Possess strong problem-solving & multitasking skills

***Will be required to complete a full criminal history background check upon a formal job offer.***
For immediate consideration please email resumes to jeremy.piker@randstadusa.com