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in Pikesville, MD
Clinic Administrator
•30 days ago
Hours | Full-time |
---|---|
Location | 3755 Old Court Road, Ste. O. Pikesville, Maryland |
About this job
Clinic Administrator for busy membership massage clinic needed
to manage daily operations. Duties include:
• Oversee and manage the daily operations of the clinic.
• Assists Franchise Owner in setting all membership and retail
sales goals.
• Responsible for achieving all membership and retail sales
goals.
• Manage sales associates and massage therapy staff.
• Train, monitor and coach performance of sales associates.
• Responsible for creating and maintaining staff and therapist
work schedules.
• Responsible for all human resource functions for sales
associates and massage therapists including interviewing, hiring,
training, disciplining and terminating.
• Providing excellent service to members/ guests by answering
phone calls, setting appointments, greeting members/ guests upon
arrival and selling memberships.
• Maintain professional and impeccable clinic environment for
employees and members/ guests.
• Responsible for generating sales reports, payroll, bank
deposits, inventory and ordering supplies.
Experience required:
• Massage Envy experience required
College education preferred.
• Management, marketing and sales experience in service/ retail
industry.
• Ability to identify and problem solve, set expectations and
goals and delegate.
• Ability to effectively communicate expectations to staff.
• Able to communicate up-line information to Franchise Owners and
Regional Developers.
• Proficiency in generating membership and retail sales goals and
interpreting trends in sales reports.
• Excellent trainer and motivator.
Benefits:
• Salary plus commission and bonuses.
• Medical, dental, vision and 401K offered at participating
locations.
• Employee massages at reduced cost.
• Employment growth opportunities.