M-Retail Sales Leader, Bilingual - Full-time / Part-time

MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'TMUS'), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.

Responsible for assisting with the administration and supervision of the MetroPCS, Inc. owned retail store. This is primarily a direct retail sales position with additional responsibilities for store associated customer service, inventory activities and troubleshooting.
-Respond to all sales and customer issues.
-In absence of Store Manager, provide coordination and monitoring of all sales and non-sales tasks, direction, and motivation to store employee team to build a positive sales and service environment.
-Adhere to all operational policies put out by the company as well as market specific objectives.
-Ensure that all opening and closing procedures are followed to company policy.
-Ensure the integrity of inventory and cash in the store environment at all times.
-Assist with all necessary sales reporting.
-Maintain floor stocking levels, displays, etc. according to company planogram.
-Create a very positive sales/buying experience for the customer.
-Identify customer needs and provide information about the benefits of our service that can meet those needs.
-Train and develop sales team.

-High school or GED equivalent; college degree preferred
-2 years of retail sales experience; experience in the wireless telecommunications industry preferred
-Must be fluent and able to effectively communicate in both English and Spanish