Enterprise Program Director

The individual in this position will be responsible for establishing policies and practices targeted to managing the roll out and management of implementation services for both software applications and back office HIM services in the hospital space. The desired individual has deployed software and/or HIM services in other healthcare IDN's (Integrated Delivery Network's). Documented direct experience managing large complicated implementations working with resources from multiple disciplines (Customer HIM, Technical and SME) teams desired.  This individual will also be responsible for establishing and running the governance program and reporting directly to Senior Executive Management of both Optum360 and clients.

Primary Responsibilities:
- Govern implementations to ensure completion on time and in scope
- Assist Business PMO to manage vendor and service providers to scope and program performance expectations
- Lead and coordinate all aspects of Implementation and Deployment for business technology functions
- Lead and manage multiple Implementation Programs and Projects
- Partner with internal and external partners to lead and support delivery and execution of the implementation tasks
- Manage successful transition of implementations to operational readiness
- Understand the Medicare & Retirement Business Capability Domains, including functions, processes, technology, organization, and teams
- Understand the current technology topography and related to PLM and SDLC.
- Understand the IT Capital project spending related to the domain Programs and Projects.
- Support and facilitate remediation projects related to improving the domain stability/function as required.
- Work closely with business constituents to ensure IT Program and Project Implementation and Delivery readiness during peak revenue periods.
- Regularly communicate status and progress to Medicare & Retirement Leadership and OCIO Teams as necessary - implementation updates and status, milestones, and expected results
- Act as the IT escalation point on issues needing to be addressed relative to Implementation and Delivery.
- Seek opportunities to capitalize on existing enterprise functions as appropriate.
- Understands, evaluates and manages risks to the various Programs and Projects relative to Implementation.
- Facilitates regular on-going Implementation performance review meetings with Domain Leads.
- Assists and facilitates in prioritizing overall Implementation projects and activity demands to the IT organization.
- Promotes and supports OCIO Implementation processes (RSA, Communication, Training, UAT, Release, and Delivery) throughout the Medicare & Retirement Business Capability Domains.
- Works with the Business PMO's to monitor and promote compliance with Medicare & Retirement's and UnitedHealth Group IT Implementation processes across the organization.
- Participates in coordination of resource management including IT resources, business resources and vendor resources relative to Implementations.

Candidate will be managing large scale, long term project for large multiple hospital client. Previous HIT large deployment project experience is preferred within the health care industry. Excellent communication skills and project governance skills are required.

 Requirements

- Post-graduate degree in applicable area of expertise or equivalent experience
- 10+ years of broad-based experience within the Information Technology
- 10+ years of experience with the Software Development Life Cycle (SDLC)
- 10+ years of experience managing technical teams of 20 people or greater in size
- 10+ years of project management and budgeting experience
- Able to travel 50-75% of the time.

Assets

- Agile experience
- Information Technology Infrastructure Library experience
- Healthcare Industry experience
- Enterprise Application Integration (EAI) experience

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.