Customer Service Representative

Pay rate of $14-$15/hour, DOE
Ensures efficient customer relations, communication with site management, and administrative operations.
* Provide customer service for clients. Assist customers with any questions regarding account status or other related issues. Maintain customer records.
* Responsible for customer purchase orders, customer invoicing, plant purchasing, produciton, inventory control and Microsoft Dynamics AX.
* Participation in financial month end close assisting management with account analysis, reconciliation, journal entries and balancing.
* Logistics coordinator for all incoming and outgoing shipments, expedite shipping, trace shipments, and communicating with production and operations.
* Effective communication with all levels of management regarding customer relations, purchase orders, shipments, and all other operational issues that may arise.
* Perform general administrative support for management, such as screening phone calls, plant correspondenc, greeting vistors, sorting and distributing mail, typing, filing, use of copier and fax machine, etc.
* Participate on teams/committees as requested
* Other duties as necessary