Lot Operations Supervisor - Full-time / Part-time

Job Scope

This position supervises and directs the daily activities of the lot personnel and the lot operations function for the Auction and ensures the efficient, orderly and proper staging and moving of vehicles on the lot and through the sales lanes.

Key Responsibilities

• Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the work flow of the sale lot drivers, check-in personnel, lane captains and other lot operations employees
• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes
• Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas
• Provide quality service and interact with customers to resolve any problems that may occur
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition
• Monitor lot damage, and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems
• Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check in and proper sequence of vehicles
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures
• Assist manager in counseling and disciplining employees as necessary
• Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
• Work in cooperation with safety leadership in support of all safety activities aligned with safety excellence
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, effective customer service and review