Quality Assurance Specialist - Full-time / Part-time

California MENTOR

Founded in 1997, California MENTOR provides a range of home and community-based programs for adults with intellectual and developmental disabilities. As a trusted provider with a proven track record of success California MENTOR has helped hundreds of people grow and succeed in the communities they call home through flexible programs including the recognized Family Home Agency programs, community-based residential living options, day programs, and vocational training and support.

California MENTOR is a partner of The MENTOR Network, a national network of local human services providers offering quality, community-based services to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families. With opportunities from coast to coast, when you join California MENTOR and The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

Every person needs the support of others, but we look for very special people to support individuals with disabilities; children with emotional, behavioral or medical complexities; children and adults with brain injury). As a Quality Assurance Specialist with California MENTOR you’ll be one of those special people.

For California MENTOR and The MENTOR Network, a Quality Assurance Specialist is critical to our success and exemplifies the wonderful mission driven work we do here every day.

To that end, the Quality Assurance Specialist role is a fantastic role to continue your career path in Social and Human Services with a myriad of career options to move up and across the organization.

California MENTOR is seeking a Quality Assurance Specialist to provide and assist with orientation with training on program and licensing standards. This individual will review consumer records and assures compliance with licensing and Network standards, conducts investigations as required and supports incident reporting timeliness. The Quality Assurance Specialist assists with corrective actions and serves as Quality Assurance (QA) liaison and communication funnel between and state offices.

Requirements:

• Bachelor’s Degree required and three years of experience in quality assurance or other related social services field preferred. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
• Other education and experience plus licensure as required by state

Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services in more than 30 states to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families.

EOE/AAE