Bilingual Front Office Administrator - Full-time / Part-time

Express Employment Professionals is seeking an experienced Bilingual Front Office Administrator to join our team. Our team gets to help people succeed every day and we love what we do. Helping people find jobs is very rewarding. Our office is full of energy and is busy every day. We have fun at work but we work hard. We have a passion for what we do by providing hope to many in the community.

Responsibilities:
To ensure that the staff and customers have the best experience and receive courteous and prompt service both in person and over the phone. To answer telephones, greet visitors, monitor office appearance, and participate in achieving the overall goals of the office.
A successful candidate will be self-motivated, organized and detail-oriented with an ability to multitask. The position requires organization, a pleasant attitude and voice and excellent telephone skills.

About Express: In 2012, the Tampa Bay Business Journal ranked our office as the 4th fastest growing company in the Tampa Bay area. Express is locally owned and has its Franchise HQ in Oklahoma City. We have worldwide franchise sales of over $2.2 billion and have been in business for 30 years. Express employs over 400,000 people annually. Our most fundamental asset is our strong culture of values and integrity. Our vision is to help as many people as possible find good jobs by helping as many clients as possible find good people.

Job Description:
Essential Functions
1. Receives and Processes Inbound Telephone Communications
Answers the telephone in a prompt and courteous manner.
Determines nature of caller's business and directs the call to appropriate person.
Records accurate and complete telephone messages and promptly relays them to the intended person.
2. Greets and Processes All Applicants and Visitors

Greets and welcomes all visitors and applicants in a consistently friendly and professional manner.
Determines nature of the individual's visit and advises appropriate person.
Dispenses employment application and other relevant documents to applicants.
Directs applicant flow within the office and maintains appropriate documentation.
Administers skills evaluations and reviews for completion, providing instruction and encouragement.
Provides answers to routine inquiries as appropriate.
Maintains confidentiality of all processed documents.
3. Provides Office Clerical Support

Types correspondence and other materials.
Enters personal data from Employment Application into applicant's computer record.
Prepares mailings and updates mailing lists.
Maintains files, records, and reports as directed.
Collects time cards and distributes paychecks.
Other Duties:
Ensures the adequacy of all office supplies and forms.
Maintains an orderly office appearance.
Performs other related duties as necessary and assigned.

Requirements:
Knowledge of MS Office - Word, Excel, Outlook required
Excellent telephone skills and manners
Good communication skills and positive attitude
Excellent Attendance and punctuality

Education
Associate Degree or equivalent education and experience

If you meet these requirements, call (813) 969-3339 to schedule an interview and/or e-mail resume to joann.tieche@expresspros.com

Benefits: Express offers a competitive salary & commission structure, quarterly bonus, continuing education training sessions, and a Monday-Friday work week.

Growth & advancement opportunities!