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in Cambridge, MA

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About this job

Overview:


Although customer service skills are important in every position at Macy's, the Receiving Team Leader's primary responsibility is to provide support to the selling organization. This includes ensuring that your truck deliveries are properly unloaded, processed and allocated to the correct departments on a timely basis. While providing support to the selling organization is essential, a Receiving Team Leader must also posses an enthusiasm for people and have the energy needed to continuously motivate their staff and peers.

Key Accountabilities:


The position of Recieving Team Lead is a challenging position in which an individual has the opportunity to affect virtually every aspect of the store-line support. Some of these opportunities include:

  • General dock operations: Supervision of Receiving Team (10-25), direct all functions related to processing of all incoming and outgoing retail merchandise and fixtures. Oversee truck deliveries, unload trailers, process soft line and hard line inventory in efficient and timely manner, prioritize allocation of product to departments.
  • Ensure productivity and safety standards are maintained to include good housekeeping standards
  • Administrative responsibilities to include: ensure compliance of inventory control (breakage), paperwork audit, direct "return to vendor" requests to appropriate Receiving Team Managers & Merchandise Team Managers, input various data on line (PC).
  • Provide ongoing support to Receiving Team Managers & Merchandise Team Managers. Participate and provide support to store for twice yearly inventory audit.
  • Staff development to include hiring, training, coaching ,motivating and retention of a support organization. Conduct performance appraisals on a timely basis. Ensure daily feedback and recognition.

Skills Summary:


To be a successful Receiving Team Leader at Macy's it is imperative that you bring a strong management background. This should include 1 -2 years of related management experience.
As a Receiving Team Leader you will have the opportunity to positively impact both customer service and store productivity through a variety of means.

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.