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in Newtown, CT

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Hours Full-time, Part-time
Location Newtown, CT
Newtown, Connecticut

About this job

Rapidly growing company in Brookfield Connecticut looking to hire committed customer service representatives. Room for growth. Details and job duties listed below.

Customer Service Representative Job Description:
- Fielding inbound and outbound calls working for Telecommunications and Health Care Clients
- Collecting past due balances for service provided by client via processing payments.
- Conflict resolution and entering customer data into databases
- Heavy data entry and database navigating
- Maintain highest level of customer service
- Using Microsoft Office (Word, Outlook, Excel)

Qualifications:
- Strong data entry skills (Must be able to type 40 words per minute)
- Customer service experience
- Experience with conflict resolution and de-escalating situations
- Excellent Communication Skills
- Working Knowledge of Microsoft office (outlook, word, excel)
- Ability to Multi Task and navigate multiple web pages at a time
- Must be willing to submit to a background check

Schedule:

2nd Full Time, and Part-Time positions available

Compensation:
$12 per Hour for Part time and $12.50 for 2nd shift full time
*Once you go perm after 90 days- You can make $13-$15 with commission per hour

About Aerotek Professional Services:

Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Requirements

Customer Service-Uncategorized, MICROSOFT WORD, CUSTOMER SERVICE, DATA ENTRY, CALL CENTER, CUSTOMER CARE/CALL CENTER, MICROSOFT OFFICE, CONFLICT MANAGEMENT, PAYMENTS, WPM, COMMUNICATION SALES/CUSTOMER SERVICE