Team Leader

We have a full-time/part-time opening for a Team Leader.

Must be able to work various shifts per week.

• Be authorized to work in the United States.

Wage: Competitive

Role Summary:  To create a remarkable experience for all guests through operational excellence and second mile service requirements. The Team Leader is responsible for Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.

Qualifications:  (Required)

• Must be 18 years of age.
• High School diploma or equivalent
• An Associate degree or two years of equivalent work experience. 
• Basic computer proficiency.
• Basic math skills
• Proficient cash handling skills
• Proven leadership abilities as exampled by previous work experience
• Effective communication skills as exampled by previous work experience

Essential Responsibilities:

• Ensure Operational Excellence requirements are met
• Works with the kitchen leadership and hospitality leadership to ensure high quality food is always being served and a remarkable experience is provided in the dining room and the drive thru
• Ensures staffing is placed in the most productive positions for peak sales periods
• Coaches Team Members on the importance of basic customer service requirements
• Verifies cash handling accuracy as required
• Balances the shift for financial accuracy and reporting
• Responsibility for the flow and organization of the shift, including breaks for Team Members
• Ensure that basic service requirements for customers are met .
• All management staff is expected to make sound business decisions that will result in high profits, low turnover rate, and customer satisfaction
• Adheres to all restaurant policies and systems
• Complete understanding of each key position in both the front and back of the store.

Non-Essential Responsibilities:

• Perform other related tasks and duties as assigned
• Engage in activities outside the restaurant to build a team atmosphere.

Job Competencies/Success Factors:

• Excellent interpersonal and communication skills
• Ability to organize and manage multiple priorities
• Strong team player
• Integral part of creating a business that reflects our mission
• Personally takes the initiative to develop leaders in the business. 
• Being a positive influence and role model
• Lead the business to a top 20% of franchisees in operational excellence

These lists are not comprehensive or finite.  Instances may arise where, as part of a greater team, items could be added or deleted as necessary.  As always, we work as a team and therefore any Director is asked to be willing and available to help in any and all areas of this organization.

Work in a Chick-fil-A restaurant

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.

Flexible Hours

You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly with a Chick-fil-A Operator

The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business, management, and leadership skills for the future.

Competitive Pay

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work

At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

You must be hard-working, team-oriented, friendly, honest and have great customer skills.