Director of Housekeeping - Full-time

We have a full-time opening for a Director of Housekeeping.

Must be able to work various shifts per week.

• Be authorized to work in the United States.

Increases Team’s Effectiveness by assisting in recruiting, selecting, orienting, training, coaching, and counseling staff in a talent based organization; continuously improving people processes and talent base; communicating and reinforcing values, strategies, and objectives; engaging individual accountabilities; planning, monitoring, and reviewing department and organization structure and results; developing motivating reward systems; sustaining a climate for achievement and information sharing; providing professional growth opportunities.

• Develops and Executes Approved Business Plan by identifying profitable opportunities; researching best practices; recommending competitive positioning and recommending annual/ quarterly goals and objectives for year over year profit gains.
• Accomplishes Goals and Objectives by allocating resources to maximize profits; reviewing progress against plans weekly with key leaders; leading required mid-course corrections.
• Develops Cross Functional Collaboration by establishing and monitoring standards for procurement, inventory, sales, service delivery, and operations policies and processes; coordinating actions with sister units and General Manager
• Builds High Value Company Image by inspiring employees to embrace a high value added mindset; collaborating with customers, government, and community organizations; enforcing ethical business practices.
• Sustains WORLD CLASS Service Quality and Wow Guest Experience by establishing high service quality standards through the team; observing associate/ guest interactions daily; visiting with each guest to ensure guest satisfactions; conducting daily and weekly walk through audits to ensure continuing attainment of standards; continuously pushing for more objective measures of customer engagement.
• Establishes & Sustains Key, Cross Functional, Customer Focused Processes by continuously reviewing the viability of processes developed and employed by organization members to achieve quality standards; monitoring customer feedback; participating in pre-and post-con meetings with clients; insisting on continuous improvement practices in all functions.
• Maintains Professional and Technical Knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Establishes and Sustains Community and Industry Relationships by networking with key community and industry stakeholders; joining, attending and participating in community and industry organizations that promote the growth of the community and industry.
• Contributes to Greenleaf Hospitality Group’s Total Effort by accomplishing related results as needed.