Security Concierge Officer - San Francisco Residential Property

Universal Protection Service, founded in 1965, a leader in the industry, seeks an experienced Concierge Security Officer to work at a highly prestigious, High-Rise Residential account in San Francisco. If you have experience working as a Residential Door Person, Concierge Security Officer, or if you are a highly experienced High-Rise Security Officer, we encourage you to apply today.

Competitive Pay + Benefits and growth opportunities.

*Average is not acceptable at this account. Exceptional is the expectation.

*Must have experience working as a Security Professional in an environment where you have provided exceptional service to tenants, visitors, and VIPs.

This Security Concierge Officer position is responsible for providing concierge/security services at assigned location. Will provide un-matched service to residents and visitors in this building. Will open doors, go the extra mile, and exceed expectations.

*Is familiar with the City of San Francisco

*Excellent computer skills, experience with access control / badging beneficial

*Understands and can operate independently the fire control panel operation and protocol

*Well mannered

*Well groomed and highly professional

*High Rise experience preferred

*Understands the general functions of a security monitoring system

The successful Security Concierge Officer candidate is responsible for providing security services at assigned locations. Duties include, but are not limited to;

• Provide verbal guidance to customers in areas to eat, entertainment and transportation
• Act as a greeter to all tenants and visitors
• Foot patrol of interior and exterior areas of assigned locations
• Observe and report suspicious activities and persons
• Write detailed narrative reports and maintain daily activity reports (DARs)
• Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance

Position Requirements

Requirements for this position include the following:

• High school diploma or equivalent required.
• Be at least 18 years of age.
• Applicants for driving positions must have Current State’s driver’s license and are required to meet the minimum Company driving standards in order to safely operate a Company vehicle
• Must possess a valid Guard License as required in the state for which you are applying.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
• As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty.
• Must display exceptional customer service and communication skills.
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites.

Essential Physical and Mental Functions

• Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
• Climb stairs, ramps, or ladders occasionally during shift
• Occasionally bend/twist at waist/knees/neck to perform various duties
• Occasionally lift or carry up to 40 pounds
• Run as needed
• Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
• Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
• Work in various environments including adverse outdoor conditions such as cold, rain or heat;
• Constant mental alertness and attention to detail required while setting priorities and following up on assignments
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
• Must be able to read and understand all operating procedures and instructions
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

EOE/M/F/Vet/Disability

Universal Protection Service is an Equal Opportunity Employer committed to hiring a diverse workforce.

Online applications are now being accepted. Drop-ins are welcome at our San Francisco office Mondays through Fridays 8 am-3 pm. We are located at 545 Sansome Street, 6th Floor. We have computer kiosks set up for your convenience.

Division West - Universal Protection Service