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in Littleton, CO

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About this job

Skills & Requirements:
Must possess the ability to read, write and speak the English language, must be patient, friendly, courteous and respectful to residents in any situation, including difficult ones; must be able to make independent decisions when necessary; must have the ability to follow dietary service guidelines as outlined by the facility; must be able to move frequently throughout the workday; must be able to lift 20 lbs floor to waist; lift 10 lbs waist to shoulder; lift and carry 20 lbs; and push/pull 20 lbs.

Experience:
Minimum of six months experience in dining services is preferred.

Working Conditions:
Primarily works within the dietary department and throughout facility; bends, lifts, sits, stands and moves frequently throughout the shift; exposed to cold and heat of the kitchen environment; exposed to freezing temperatures when entering the cooler; deals with frequent interruptions and possibly upset residents and family members; works regularly scheduled shifts with possible weekends, holidays and other hours based on resident needs; primary responsibility is service to the residents but also deals with visitors, government personnel, etc.; participates in required continuing education programs; subject to odors, falls, burns and exposure to infectious diseases, waste, etc., including AIDS and Hepatitis B viruses.

Competencies of Position:
Professionalism: Reports to work on time and as scheduled; works in unison with all staff; displays a willingness to help others; embraces constructive criticism; presents a friendly and professional attitude.

Resident Rights: Promptly reports resident grievances to supervisors; treats all resident care information with confidentiality; continuously monitors assigned areas to ensure residents are treated fairly and with dignity and respect at all times.

Safety Awareness: Follows safety program guidelines; immediately reports accidents and incidents to supervisors; identifies unsafe working areas and promptly reports to supervisors; promotes safety by working as safely and efficiently as possible; consistently follows infection control and universal precautions and other guidelines; identifies and corrects or reports hazardous conditions to supervisors; understands facility emergency and evacuation protocols; operates kitchen equipment with care and safety; maintains clean and safe work areas; properly disposes of food and waste; follows company guidelines for safety and sanitation.

Customer Service: Treats all residents, families, co-workers and supervisors with dignity and respect and takes initiative to exceed customer expectations; professionally represents the facility, self and position to visitors and residents; demonstrates a positive attitude and willingness to help to all visitors and residents; remains sensitive to all needs through listening, observing and responding appropriately for the position held.

Essential Job Duties:
1. Provides and collects menu cards in accordance with facility guidelines and timeframes.
2. Prepares meal trays, food carts and dining room based on planned menus and dietary orders.
3. Delivers food carts, meal trays, etc., to specified resident areas and serves residents in dining room area.
4. Prepares and delivers scheduled snacks to residents.
5. Collects food trays, clears dining room tables, etc., and places in dishwashing area.
6. Follows facility guidelines for food alternates or substitutions.
7. Assists with meal preparation, special events, etc. as needed and under the direction of the cook.
8. Washes dishes and utensils to ensure supplies are readily available for next scheduled meal.

Other Job Duties:
1. Maintains food storage areas in a neat and orderly fashion.

2. Rotates stock in refrigerator to ensure dates are not expired.

3. Cleans coffee pots, urns, toasters, carts, trays, etc.

4. Replenishes condiment containers at the completion of each meal.

5. Cleans shelving and other storage areas.

6. Assists in the maintenance of dietary equipment, working space, etc., to ensure compliance with all safety and sanitary guidelines.

7. Assists with daily cleaning duties within the dietary department, including coolers, refrigerators, work stations, etc., in addition to sweeping and mopping.