Billing Representative - Cypress, CA

Position Description:

UnitedHealth Group is working to create the health
care system of tomorrow and you can help. Already Fortune 17, we are totally
focused on innovation and change.  We work a little harder. We aim a
little higher. We expect more from ourselves and each other. And at the end of
the day, we're doing a lot of good.



Through our family of businesses and a lot of inspired individuals, we're
building a high-performance health care system that works better for more
people in more ways than ever. Now we're looking to reinforce our team with
people who are decisive, brilliant and built for speed.  Join with us and
start doing your life's best work. 

Billing Representatives are responsible for medical and ancillary product
premium billing.

Primary Responsibilities:

• Interact with customers gathering support data to
  ensure invoice accuracy and also work through specific billing
  discrepancies
• Provide input to policies, systems, methods, and
  procedures for the effective management and control of the premium billing
  function
• Educate customers regarding the availability of
  receiving invoices and remitting payments through online applications
• Monitor outstanding balances and take appropriate
  actions to ensure clients pay as billed
• Manage the preparation of invoices and complete
  reconciliation of billing with accounts receivables
• May also include quality assurance and audit of
  billing activities

Qualifications:

• 1 year of customer service experience analyzing
  and solving customer problems, OR 1 year of experience in an office
  setting environment using the telephone and computer as the primary
  instruments to perform job duties
• An education level of at least a high school
  diploma or GED OR 10 years of
  equivalent working experience
• Two or four year degree
  in Business or Accounting preferred
• Authorization to work in the United States
• Available to work 40 hours per week anytime
  within the operating hours of the site
• Familiarity with computer and Windows PC
  applications, which includes the ability to learn new and complex computer
  system applications
• Ability to navigate a computer while on the phone
• Ability to multi-task, this includes ability to
  understand multiple products and multiple levels of benefits within each
  product

Soft Skills:

• Ability to remain focused and productive each day
  though tasks may be repetitive

Physical Requirements and Work Environment:

• Frequent speaking, listening using a headset,
  sitting, use of hands/fingers across keyboard or mouse, handling other
  objects, long periods working at a computer
• Service center environment with moderate noise
  level due to Representatives talking, computers, printers, and floor
  activity

Careers
with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 17
organization that's serving more than 85 million people already and building
the industry's singular reputation for bold ideas and impeccable execution.
Now, add your energy, your passion for excellence, your near-obsession with
driving change for the better. Get the picture? UnitedHealthcare is serving
employers and individuals, states and communities, Military families and Veterans
wherever they're found across the globe. We bring them the resources of an
industry leader and a commitment to improve their lives that's second to none.
This is no small opportunity. It's where you can do your life's best work.

Diversity
creates a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status, sexual
orientation, gender identity or expression, marital status, genetic
information, or any other characteristic protected by law.

UnitedHealth
Group is a drug-free workplace. Candidates are required to pass a drug test
before beginning employment.