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in Williston, FL
Bakery Lead
•30 days ago
Hours | Full-time |
---|---|
Location | 727 W. NOBLE AVE. Williston, Florida |
About this job
Bakery Lead
Job Overview
The bakery lead will support the department manager with the daily operations of the deli-bakery department. This position will assist the department manager with implementing plans to ensure customer confidence and loyalty by promoting and executing consistent operating conditions, providing fresh and appealing product, providing courteous, knowledgeable and prompt service and a friendly atmosphere. In addition, this position will assume department operational responsibility in the absence of the manager.
Primary Responsibilities
· Support the department manager with the management of inventory, in-stock position,
pricing integrity, merchandising, labor, security, expense control and other operational
processes to company standards.
· Support the department manager in ensuring the department achieves the standards
of performance as outlined in the work plan.
· Support training and developing of team members in accordance with company policy
and procedures; lead team members by example by completing department tasks
and serving customers with the highest level of service.
· Ensure team members greet, assist, provide efficient service and thank customers in
a prompt, courteous, friendly and business-like manner in order to promote the
company image as a service-oriented operation.
· Resolve customer complaints to the full satisfaction of the customer.
· Answer product questions and offer assistance in finding or suggesting product
selection.
· Ensure company standards of safety, proper food handling practices, sanitation and
productivity are achieved; ensure operations are consistent with all aspects of federal
and state health, safety and sanitation codes.
· Proof dough products, bake breads, cookies and other bakery products.
· Offer product samples, answer product questions and offer assistance in finding or
suggesting product selection.
· Clean walls, fans and drains in bakery coolers, display cases and work area.
· Cook and prepare bakery products according to company guidelines.
· Prepare special orders are requested by customers (e.g., special occasion cakes,
party platters, etc.).
· Support the manager in ensuring all policies and programs are communicated and
carried out in a positive and timely manner.
· Notify management of team member theft, customer shoplifting, unauthorized
markdowns or property defacement.
· Prepare special orders that are requested by customers (e.g., party platters, meat
cuts, etc.).
· Promote high team member morale.
· Perform other job-related duties as assigned.
Critical Competencies and Skills
People
Merchant and Brand
Business and Results
· Builds Trusting & Loyal
Relationships
· Contributes to Team
Success
· Communicates with
Impact & Candor
· Respects Individual
Differences
· Earns Customer
Loyalty
· Adapts to Change
· Manages Work
· Upholds Safety &
Standards
· Clarifies & Achieves
Results
· Gains & Applies
Knowledge or Skill
· Displays Business &
Functional Knowledge
Minimum Qualifications
· Must be 18 years of age.
· High school diploma or equivalent.
· Proven performance as a BI-LO Winn Dixie team member in the bakery department;
or one (1) year management or supervisory experience in supermarkets, retail,
restaurants, hotels or general business.
Possession of Baking Certification and Basic Cake Decorating Certification or ability
to obtain same within 180 days of placement.
· Compliance with all company policies and procedures.
· Ability to read, write and speak English proficiently.
· Ability to understand and follow English instructions.
· Authorization to work in the United States or the ability to obtain the same.
· Successful completion of pre-employment drug testing and background check.
Preferred Qualifications
· Proven experience as a BI-LO Winn-Dixie team member in the bakery department in
the store; or two (2) years proven leadership in the department .
· High standard of integrity and reliability.
Environment and Physical Demands
Physical Requirements
Never (N) 0%
Occasionally (O) 1-33%
Frequently (F) 34-66%
Continuously (C) 67-100%
Task
Frequency
Additional Details (as necessary)
1. Standing
C
Surface Type(s): Tile, concrete
2. Walking
C
Surface Type(s): Tile, concrete
3. Sitting
O
4. Carrying
F
Up to 100 Lbs.
5. Pushing
F
Up to 100 Lbs.
6. Lifting
F
Up to 100 Lbs.
7. Pulling
F
Up to 150 Lbs.
8. Climbing
O
Height: 10 Ft.
9. Balancing
O
10. Stooping
O
11. Kneeling
O
12. Crouching
O
13. Handling
C
14. Fingering
C
15. Feeling
C
16. Crawling
O
17. Reaching
O
Level: Waist/overhead, etc
18. Talking
C
19. Seeing
C
20. Hearing
C
21. Smelling
C
22. Repetitive movement
C
Of both hands and feet
Job location
Retail Grocery Location
Working Conditions
X
Inside
X
Outside
X
Cold
X
Heat
X
Wet/Humid
Safety Risk Factors:
Never (N) 0%
Occasionally (O) 1-33%
Frequently (F) 34-66%
Continuously (C) 67-100%
Risk Factor
Frequency
1. Loud Noise
O
2. Twisting of back and Neck
F
3. Slippery floor surface
F
4. Cluttered floor surface
O
5. Hazardous Equipment
F
6. Contact with sharp objects
F
7. Contact with Skin Irritants
O
8. Toxic Exposure (see MSDS)
O
9. Nuisance dust, fumes, sprays
O
10. Hazardous cleaning solutions
O
Schedules:
X
Varied
Day
Evenings
Weekends
Holidays
Machines, Tools, Equipment, etc
Ordering equipment, slicer, case cutter, ovens, proofer, bread slicer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, compactor, cake machine, cooler, freezer, pricing gun and cleaning supplies and equipment.