Inside Sales

Summary

The Inside Sales Representative is responsible for selling corporate products or services through the achievement of opportunity-based sales quotas. The Inside Sales Representative will reach business targets through excellent telephone sales and communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.

Job Duties

Cold-call prospects that are generated by external sources of lead.

Identify decision makers within targeted leads to begin sales process.

Penetrate all targeted accounts and radiate sales from within client base.

Collaborate with Sales Supervisor and Account Managers to determine necessary strategic sales approaches.

Create and deliver qualified opportunities to Account Managers where appropriate.

Maintain and expand the company’s database of prospects.

Ensure follow-up by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, and so on.

Set up and deliver sales presentations, product/service demonstrations, and other sales actions.

Assist in creating RFP responses to potential clients.

Where necessary, support marketing efforts such as trade shows, exhibits, and other events.

Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.

Handle inbound, unsolicited prospect calls and convert them into sales.

Overcome objections of prospective customers.

Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.