Clinical Administrative Coordinator - Southfield, MI - Full-time / Part-time

Position Description:



Welcome to one of the toughest and most fulfilling ways to help people,
including yourself. We offer the latest tools, most intensive training program
in the industry and nearly limitless opportunities for advancement. Join us and
start doing your life's best work.SM



Our Customer Service teams have a serious responsibility to make every contact
informative, productive, positive, and memorable for what it says about how
much we care.

• Apply knowledge/skills to a range of moderately complex
  activities. 
• Demonstrate great depth of knowledge/skills in own
  function.
• Sometimes act as a technical resource to others in own
  function.
• Proactively identify solutions to non-standard
  requests. 
• Solve moderately complex problems on own.
• Work with team to solve complex problems.
• Plan, prioritize, organize, and complete work to meet
  established objectives.
• May coordinate work of other team members. 
• Experience with MI Facets is a plus.
• Understanding MI Medicaid policy is a plus
• Must act in a professional manner as contact will occur
  with providers (to request medical records)
• Must be well organized.
• Extensive work experience within own function.
• Work is frequently completed without established
  procedures.
• Work independently.
• May act as a resource for others. 
• May coordinate others' activities.

• High School Diploma/GED.
• 2+ years of previous experience in the Healthcare
  Industry (preferably within Claims, Auditing, or Provider Support).
• 1+ year experience with Claims Processing systems (i.e.
  Facets, Cosmos, UNET, etc.).
• Previous experience conducting Research and Analysis with
  Claims and Recovery.
• 2+ years of experience with Microsoft
  Word and Excel.
• 1+ years of experience with Microsoft Access.

• Bachelor's Degree.
• Previous experience with Facets and MACESS.
• Knowledge of CSHCS.