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Hours Full-time, Part-time
Location Raleigh, NC
Raleigh, North Carolina

About this job

Great account management is result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

This position is responsible for the overall management of a book of business. The Senior Strategic Account Executive is accountable for the maintenance, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts. Direct strategic, customer specific initiatives, which deliver "value added" services through the execution of client specific business plans.


 


Primary Responsibilities:



  • Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships

  • Forges relationships with key customers and consultants; acts as main contact for UnitedHealthcare

  • Develop and monitor client financial performance including renewal planning, negotiation and profitability levels

  • Act as Team lead for other SAE's, providing direction and support as required

  • Consistently exceeds objectives for profitability and persistency

  • Secure new business through marketing and effective product and service expansion

  • Participates in all major finalist presentations and RFP/NBEA situations

  • Recognized as a subject matter expert for products, service and technology aspects

  • Demonstrate marketing and technical expertise through: Client, broker and consultant meetings. Assessment of approach, resources, and contacts needed to complete RFP's

Requirements

Required Qualifications:



  • Experience working with brokers and consultants, handling large client benefit offerings

  • Bachelor's degree or equivalent experience in related field

  • Strong working knowledge of UHC's portfolio of products, marketing and managed care knowledge

  • Strong working knowledge of business planning and financial/underwriting acumen

  • Excellent communications and interpersonal skills (internal/external)

  • Solid influence, collaboration and listening skills

  • Proven ability to navigate an often ambiguous and complex organization to resolve customer issues

  • Solid negotiation and leadership skills

  • Ability to create a strategic vision and plan its implementation

  • Strong team player

  • Proficiency in Microsoft Word and PowerPoint

  • Superior verbal, written and presentation skills

  • Customer-focused; able to work with employers, consumers, consultants, brokers

  • Sales insurance license maintained by law

  • 3+ years of account management experience in the insurance industry

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM




Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


 


Job Keywords: account management, insurance, sales, Raleigh, NC, North Carolina