Client Team Leader

Summary

The Client Team Leader is responsible for developing and leading consultative business relationships at all levels with National Clients. The Client Team Leader will proactively develop and communicate strategies designed to accomplish specific goals while influencing execution necessary to achieve objectives.

As a part of that process, the Client Team Leader will establish metrics evaluating specific initiatives on business ASM covers and scorecard results to display areas for improvement and success. This position exists to provide value and create efficiencies by proactively working with all business teams to identify opportunities and create innovative solutions. The Client Team Leader coordinates all interaction with ASM operating divisions to maximize client sales and income growth while growing the business and reducing costs.

An ideal candidate’s profile includes:

• 4 Year College Degree or applicable work experience.
• 7- 10 years work experience in a sales and marketing, consumer packaged goods, or food brokerage organization showing progressive movement throughout career.
• Experience working with Vice President of Sales level and above positions.
• Experience in Brand Management, Customer Management, Category Management and Shopper Marketing.
• Proven track record in client development, people development, and customer satisfaction.

Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer

Responsibilities

Advantage Sales and Marketing, LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Client Team Leader is responsible for developing and leading consultative business relationships at all levels with National Clients. The Client Team Leader will proactively develop and communicate strategies designed to accomplish specific goals while influencing execution necessary to achieve objectives. As a part of that process, the Client Team Leader will establish metrics evaluating specific initiatives on business ASM covers and scorecard results to display areas for improvement and success. This position exists to provide value and create efficiencies by proactively working with all business teams to identify opportunities and create innovative solutions. The Client Team Leader coordinates all interaction with ASM operating divisions to maximize client sales and income growth while growing the business and reducing costs.

Essential Job Duties and Responsibilities

Revenue Budget Achievement

• Achieve client sales goals and MPC commission budget by ensuring all Clients’ brand marketing and Customer strategies are implemented.
• Maximize all available client bonus’s by assuring all ASM operating divisions understand and achieve their individual incentive targets

Client KPI’s Achievement

• Work with Clients to set KPI’s across all areas of responsibility
• Communicate and measure all KPI performance down to the BDM level – identify opportunities and possible solutions

Scorecards

• Develop and maintain client scorecards to measure sales, KPI’s, income, and other ASM value added services
• Leverage scorecard performance with appropriate ASM operating divisions to achieve objectives

Close Whitespace Opportunities

• Identify and prioritize commission opportunities across both front and back end client activities
• Coordinate the development of a “value added client proposition.” – why would the client be better off with ASM services vs. the existing client business model
• Present “value added proposition” to client with appropriate ASM operating division

Business/Category Reviews

• Assist market and customer business teams with the development of sales presentations for key customer opportunities and business building ideas
• Utilize syndicated data (i.e. Nielsen, IRI, Spectra, and other forms of available demographic information), as well as internal ASM tools such as SOE, CSE, and ARTS retail reporting
• Safety: must have the ability to perform the job safely by demonstrating full awareness of his/her surroundings. Will utilize proper safety techniques and equipment use when necessary. Will be proactive in alerting Management of any unsafe act or condition to prevent injuries.

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

• Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.
• Travel up to 75%

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelor's Degree or equivalent experience



Field of Study/Area of Experience:

• 10+ years of experience in sales and marketing, consumer packaged goods, or food brokerage organization
• Experience working with Vice President of Sales level and above positions
• Experience in Brand Management, Customer Management, Category Management and Shopper Marketing
• Proven track record in client development, people development, and customer satisfaction

Skills, Knowledge and Abilities

• Ability to make oral presentations
• Good interpersonal skills
• Ability to work effectively with management
• Conflict management skills
• Excellent written communication and verbal communication skills
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Strong prioritization skills
• Decision making skills

Environmental & Physical Requirements

Office / Non-Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds33% - 66% of the time. A detailed Environmental and Physical Requirements document is available in the Total Rewards department.

Additional Information Regarding ASM Job Duties and Job Descriptions



Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Sales & Marketing LLC. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

Advantage Sales & Marketing LLC is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, ASM shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.