Team Lead - AR - Full-time / Part-time

Oakwood Worldwide is the world's largest provider of high-quality furnished and unfurnished accommodations. For over half a century, Oakwood has expanded into a multi-faceted business catering to a diversified global market. Our valued employees, who make up the Oakwood team, play a critical role in enabling Oakwood to achieve its steady record of success. At Oakwood, we recognize that our employees are vital in fulfilling our mission of delivering world-class service to our internal and external clients alike. 

We have an exciting opportunity for a Team Lead who will be responsible for directly supervising a team of Senior Billing Coordinators and Billing Coordinators. The Team Lead will be responsible for mentoring and training new positions assigned to their team and will work with in close collaboration with the CAR Director on policy direction and special assignments as directed.

RESPONSIBILITIES:

• Supervise team assignments to maximize efficient workflow for all daily processing through staff assignments of daily workload.
• Provide direct assistance to Senior Billing Coordinators and Billing Coordinators for technical systems and policy and procedure concerns.
• Coordinate work schedules with other Team Lead's to insure client coverage for all operating hours.
• Monitor internal procedures to insure accuracy is maintained for all invoice records.
• Train new Team Leads and Senior Billing Coordinators in processes and policy.
• Participate in weekly team meetings.
• Assist Senior Billing Coordinators and Billing Coordinators with reports, audits and processing programs.
• Collect documentation to respond to both internal and external team and process audits.
• Provide updates on issues to CAR Management, including credit issues.
• Other duties may be assigned

QUALIFICATIONS

• Bachelor's Degree preferred
• 2+ years in a leadership or supervisory role preferred
• 5+ years accounts receivable or accounts payable experience required
• Intermediate with Microsoft Word, Excel, and Outlook.
• Customer service driven with internal and external clients.