Operations Manager - Full-time

Operations Manager

The Maids is looking for dynamic individuals to help us manager our operation. You will work with our Franchise Partner to establish departmental policies, goals, objectives and procedures as well as manage all areas of our staff, including: scheduling, assigning duties, planning and conducting orientation and training, and oversee human resource responsibilities.

Key Responsibilities Include:

• Recordkeeping
• Recruiting
• Risk Management
• Conduct interviews, trainings and exit interviews
• Supervise Field Managers and clerical staff
• Maintain 98% customer retention goal
• Order supplies
• Resolve customer concerns

Desired Skills:

• Motivated
• Ability to multi-task
• Great time management skills
• Efficient in problem solving
• Willingness to lead, take charge and provide suggestions on improvement areas
• Adaptable to changing environment
• Skilled with computer, i.e. Microsoft and other office equipment

• Performs all duties in an honest and safe manner; delivers quality, efficient, and courteous service.
• Performs additional project work as assigned by the Team Leader when required, such as oven/grill cleaning, refrigerator cleaning, kitchen cabinet cleaning and wood floor cleaning.