Change Management Coordinator - Mortgage Banking - Full-time / Part-time

Change Management Coordinator - Mortgage Banking - Jacksonville, FL Build your resume and gain experience with one of the world's largest financial institutions! About Us: We are the people putting people back to work. We are the leaders of the new normal and we have been since 1997. Providing jobs, solutions and a deep competence for a new economy. We supply the skills that propel life forward. We inspire individuals to find their third, fourth and their umpteenth gear. We are an engine of opportunity. We are the gateway from good to great. Welcome to the new normal. Welcome to Integrity Staffing Solutions. Engine of Opportunity. Our client is the U.S. consumer and commercial banking business of a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries. They are the neighborhood bank for thousands of communities across the country. They serve approximately one of out of every six Americans through more than 5,500 bank branches; 19,500 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. They are a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. Position Description: The Change Management Coordinator role provides oversight of the change request, engagement of appropriate parties, and confirmation of vital requirements the end user will need related to their daily functions as it pertains to change. The coordinator will work in close partnership with project managers and business contacts to ensure that implementation dates are met associated with the requested change or approved project. He or she will also assist in change requests that include regulatory and/or policy impact across the mortgage bank divisions in conjunction with and on behalf of the department leadership. The coordinator will assist all project work related to the maintenance of compliance and audit guidelines for all lines of business within the division. An essential requirement includes understanding the Change Management Department's methodology and ensuring that all quality assurance policies and procedures are adhered to as part of the review process for implied or stated policy statements. The coordinator will work closely with the broader Business Readiness management team to track, report, assemble and distribute updates for all completed change request types and follow the requests until implementation. The Change Management Coordinator serves as the primary contact to ensure policy development; procedure writing, document updates, training, and communication delivery of the requested change are coordinated and implemented in a timely fashion. The coordinator identifies cross impacted partners, collaborates with individuals throughout the organization for all aspects of the change request. Qualifications: Mastery of MS Office Products including Word, Excel, PowerPoint, and SharePoint Able to prioritize multiple tasks associated with ensuring all impacted functional groups deliverables are in place to support the needs of his/her clients Works independently without requiring daily supervision and guidance. High energy level and sense of urgency Strong organizational, time-management, negotiation and problem solving skills Ability to learn processes and technology quickly 3-5 years of Mortgage Banking experience Excellent written/verbal communication skills including advanced spelling and grammar skills Must demonstrate ability to work as part of a team Minimum of 3 years experience in a supervisory, project management, or comparable position High degree of self-motivation and the ability to manage work independently Flexibility is a must with a strong ability to adapt to change in direction and/or priorities Ability to determine when a project is in jeopardy and when to escalate questions and issues. If escalation is needed, timeliness is key Identifies and anticipates risk and manages issues to resolution holding key stakeholders accountable Ability to work in an extremely diverse environment both geographically and functionally Excellent interpersonal and relationship-building skills to effectively communicate with all levels of management and various lines of business Strong ability to quickly comprehend complex information and simplify concepts into clear, concise communication Ability to work effectively and creatively within a fast-paced, team environment Additional Details Pay Rate: $30.00 per hour Hours: Core hours are 8:00AM - 5:00PM Employment Type: Contract with possible extension and/or permanent employment conversion Integrity Staffing Solutions is an Equal Opportunity Employer. All job offers are contingent upon the successful completion of a background check and drug screen. OPENAF INDAFMED