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Hours Full-time, Part-time
Location Memphis, TN
Memphis, Tennessee

About this job

We have a full-time/part-time opening for a Telecom Support Analyst.

Must be able to work various shifts per week.

Requirements

Manpower is currently recruiting for Telecom Support Analyst to work for our client in Memphis, TN!

Job Responsibilities:
  • Answer wireless/cellular telecommunication support calls and resolves telecommunication service and/or equipment related issues or problem.
  • Implement new installations.
  • Manage wireless service and equipment inventory.
  • Administer Blackberry users on the Blackberry Enterprise Server.
  • Create and maintain departmental policy manuals.
Job Requirements:
  • Associate degree or equivalent experience.
  • At least 2 years customer service experience preferably in telcom/cellular industry.
  • Knowledge of electronic work order tracking system is highly essential.
  • Ability to interpret user needs.
  • Excellent troubleshooting skills.
  • Ability to interact professionally and do multi-task is a must.
  • Excellent communication skills and telephone etiquette.
If you meet or exceed the requirements of this role, and would like further information on this role, please contact Robert Schuettpelz at Robert.Schuettpelz@manpowergroup.com.

Also, please create a profile on www.manpowerjobs.com prior to contacting the recruiter above regarding this job posting.

Manpower is an Equal Employment Opportunity (EEO) Employer.