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Care Navigator
| Hours | Full-time, Part-time |
|---|---|
| Location | Morrisville, PA Morrisville, Pennsylvania |
About this job
HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy.
The Care Navigator directs the overall patient experience from admission through discharge.
· Meets and greets new patients to facility; explains and orients patients to the facility services such as therapy, meals, bathing, medications, activities and the guest services directory
· Resolves customer requests, questions and initiates follow-up of concerns; provides information to improve customer service
· Synchronizes discharge planning with the patient, family, rehabilitation, nursing and social service
· Serves as a role model to foster superb customer service
In return for your expertise, you’ll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.
Educational Requirements:High School Diploma or equivalent required.
Position Requirements:
Minimum one-year experience in a customer service or administrative position required.
Job Specific Details:
We are conveniently located 10 minutes away from Mercer County, Jersey and 20 minutes away from Northeast Philadelphia.
Category:Administrative - Clerical
About The Organization:EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ExpDate: 4/24/2015
032515*BSC
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