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Customer Service Representative Associate
•30 days ago
| Hours | Temporary |
|---|---|
| Location | Phoenix, AZ Phoenix, Arizona |
About this job
We have a opening for a Customer Service Representative Associate.
Must be able to work various shifts per week.
Requirements
Manpower is currently hiring for a dynamic Customer Service Representative Associate for one of our top clients located in Phoenix, Arizona!
Main Responsibilities:
Also, please create a profile on www.manpowerjobs.com prior to contacting the recruiter above regarding this job posting.
Manpower is an Equal Employment Opportunity (EEO) Employer
Main Responsibilities:
- Will be answering inbound calls related to brokerage operations, paperwork requirements, system education and related questions, and explaining policies and procedures set forth by the broker dealer
- Responsible for receiving inbound calls from advisors and clients who have service related issues
- Educates advisors' where to find on-line information
- Will be processing the incoming on line requests from advisors and resolve requests in a timely manner
- Log transactions into CRM system for most inbound calls
- Keep up to date on changes to industry and business processes
- Provide peer to peer training
- Works collaboratively with other business units to assure satisfaction of the needs of our advisors
- Will communicate with other business units within the Advisor Group to resolve Advisors' concerns and issues
- Assist with other projects as needed
- Two to five years related brokerage experience preferred
- Experience with National Financial Systems Streetscape platform
- Series 7 license preferred
- One to three years call center/customer service experience preferred
- Ability to work well as part of a team. Resourceful, detail oriented ability to multi-task, self starter
- Proficient with windows, Microsoft applications such as Word, Excel, and Outlook
- Exceptional organizational and attention to detail skills
- Location: Phoenix, Arizona 85004
- Length of Contract: Four months
Also, please create a profile on www.manpowerjobs.com prior to contacting the recruiter above regarding this job posting.
Manpower is an Equal Employment Opportunity (EEO) Employer
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