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Use left and right arrow keys to navigate
Hours Full-time
Location Novi, MI
Novi, Michigan

About this job



Overview: To drive traffic and sales through customer interaction and by creating an atmosphere that will generate visual and sensory excitement. To educate our customers through demonstrations and the sampling of candy, gourmet foods and wine (where appropriate). Perform other duties as assigned.

Essential Functions:
Follows Food Division Standards and Best Practices
Demonstrate MAGIC selling skills
Demonstrate products and provide product information to guide customers
in their buying decisions
Greet customers and encourage them to sample products while
enthusiastically educating and selling
Set up inviting demo cart displays, including recipes and food products,
according to Food Division and Visual Presentation standards including
consideration of gourmet foods, confections, and Marketplace and restaurant
recipes
Conduct gourmet foods and candy product knowledge seminars for Foods
associates. Assist Special Events, i.e. shopping and prepping for guest
chefs, cookbook authors, and celebrities
Produce and/or assist in preparation of demo samples
Maintains PAR stock levels and standards in product presentations
Be aware of and create opportunities for add-on sales
Maintain personal hygiene and professional dress code to comply with Food
Division and Health Department standards
Execute daily closing checklist/recap and vendor demonstration confirmation
(when applicable)
Maintain kiosk to visual standard is applicable
Meet highest standards of workplace sanitation/equipment care and safety
as set by Health Department and company policy
Regular, dependable attendance & punctuality

Qualifications:
Education/Experience: At least one year of food service experience is
required. Certification in sanitation and safe
food handling practices are preferred. Health
department license or certification and/or
alcohol certification as required by state or local
requirement.
Communication Skills: Ability to read, write, and interpret instructional
documents such as safety rules, reports,
procedure manuals, and recipes. Excellent
written and verbal communication skills. Ability
to communicate in Spanish is preferred but not
required.
Mathematical Skills: Basic math functions such as addition,
subtraction, multiplication, and division. Able to
use a calculator. Must be able to use
mathematics when measuring quantities.
Reasoning Ability: Must be able to follow instructions and recipes.
Must be able to anticipate and solve problems.
Must be able to work independently with minimal
supervision.
Physical Demands:Extended periods of standing in areas of high
heat are required. This position involves regular
walking, standing, hearing and talking. May
occasionally involve stooping, kneeling, or
crouching. Must be able to move and/or lift at
least 30 lbs. Involves close vision, color vision,
depth perception, and focus adjustment. Must
be able to move and/or lift at least 30 lbs. Must
be able to work in close quarters.
Other skills: Must be able to operate standard kitchen
equipment safely and efficiently. Must be able to
work effectively in a fast-paced environment.
Strong leadership profile and must possess
excellent customer service skills.
Work Hours: Ability to work a flexible schedule based on
department and store/company needs.

Working Conditions: This position is exposed to sharp objects such as knives and scissors. This position is also exposed to high levels of heat within an enclosed space. This position is required to use potentially hazardous equipment, such as grills and ovens. Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions. Work generally occurs in an office environment with moderate temperature and noise level.

Disclaimer
This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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