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Client Services Representative
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 645 North Main Street Layton, UT Layton, Utah |
About this job
Our company is currently seeking individuals to join our client services team.
Who We Are
Our company is a renowned international publication and professional society. Members of our organization are primarily business people, including many C-Level executives as well professionals from other disciplines including doctors, lawyers, professors and many more. Our vast membership base includes professionals from all imaginable industries in most major geographic areas such as North America, Europe, South & Central America, South Africa, Oceania, & South East Asia.
We provide a myriad of services to our members including online and physical publishing services, in person and online professional networking, personal branding, media distribution, helping foster business opportunities, and career advancement services.
Our aim to provide a superior level of service to ALL of our current member and clients, as well as applicants who are seeking to join our organization. This is where we need top notch Client Services Representatives to act as a liaison between the company and our prospective members...
About The Role:
Over the last year we've been rapidly growing our membership base both here in the United States, as well as internationally. We've seen an influx of inbound applications and in order to keep up to date and provide the highest level of service, we're actively growing the department that handles speaking to new applicants.
Every day the Client Services Representative will speak to and manage a diverse pool of English speaking applicants residing in many different countries. It will be your job to appropriately manage the candidate contact cycle so that you are able to review and speak to candidates in a time efficient manner.
Furthermore, the Client Services Representative will partake in many different duties, but their primary responsibilities will be:
* Providing a consistent and high level of service to new applicants
* Contacting new applicants and prospective members
* Speaking to candidates in order to review the information they provided as part of their application
* Conducting a qualifying interview that delves into their professional background and accomplishments in order to make sure they are eligible for our organization
* Cultivating a relationship with candidates by building rapport and trust
* Presenting membership options to newly accepted members as well as extending (and explaining) product and service offering
* Managing client relationships by continually following up with members to learn more about recent activities and achievements
Who We're Looking For/Requirements:
We're seeking motivated and well spoken individuals to join our team. Since some of our members and applicants speak English as a second language, having patience and the ability to communicate clearly are two vital traits necessary for success in this role. If you're well educated and have the ability to speak intelligently on a large variety of subjects, or consider yourself "worldly", that's a big plus.
We find that individuals from a large variety of previous professional backgrounds are able to achieve success in this role, which makes this job a great opportunity for someone who is looking to switch fields, and still have the potential to earn an income of $100,000k/yr+. Our training staff is world class and will ensure that the candidates with the right mentality and skills are able to succeed in this job, so we encourage applicants from all background to apply!
Ultimately, we find that the best candidates for the job are those that meet the requirements below and display the traits mentioned above. Furthermore, those who are highly motivated, willing to learn, are patient, and are able to properly follow directions given by our training staff and management make the ideal candidates.
Candidates qualifications:
* Minimum 3 years of professional experience
o Candidates that have a background in the following industries or job functions are preferred: Legal, Real Estate, Retail, Marketing, Customer Service, Business Development, Client Relations, Administration, Insurance, & Sales
* Must be fluent in English
* Exhibit superior communication skills, especially over the phone and via email
* Must be able to use and navigate a CRM system to help manage client relations (we will train you on this)
o Previous use of any CRM software is a huge plus
* Desire to work hard and succeed
* Be outgoing and engaging as to build rapport and a solid relationship with applicants
* Basic technological skills - must be able to use the Internet for basic job functions
o Basic proficiency in MS word is expected as well
o Being able to type efficiently is an important preferred skill
* A Bachelor's degree from an accredited institution* (not required, but preferred)
* A good sense of humor and being a "people person" is a plus
Why Work For Us? / Compensation & Benefits
We're a rapidly growing company with a great atmosphere and vibe. We exhibit a very open corporate culture, and take pride in being a great place to work. Our staff is energetic and friendly, and really enjoy working for us. Since we're a growing company there is room to advance.
Furthermore, as a Client Services Representative you'll be afforded the opportunity to interact and connect with some of the most distinguished professionals in the world on a daily basis. Each day brings something new, and a wealth of interesting conversations.
As for compensation and benefits:
* A competitive base salary - this is commensurate with your skill set and previous experience
* Lucrative daily, weekly, & monthly bonuses, commissions, and incentives for hitting certain targets
* Most CSR's earn between $65,000 - $80,000/yr, with the top earners making $100,000/yr+
* Top tier medical benefits that are paid 100% by us (enrollment after 90 days)
* Personal paid time off; vacation days, sick days
* Office is closed for all major national holidays
* 8:30am - 5:30pm* working hours with a one hour lunch
o We do offer flexible working hours for well qualified candidates
* Transportation reimbursement (for qualified candidates)
* Paid training with our world class staff
* Unlimited ongoing support and mentorship
* Since we deal with clients all over the world, we do offer flexible working hours, along with different working shifts. If you apply and are contacted for an interview, feel free to inquire about more information.
If you think you're a good fit for this position, we encourage you to apply right away. Please attach a copy of your resume so that we may review your information and contact you for an interview.
Who We Are
Our company is a renowned international publication and professional society. Members of our organization are primarily business people, including many C-Level executives as well professionals from other disciplines including doctors, lawyers, professors and many more. Our vast membership base includes professionals from all imaginable industries in most major geographic areas such as North America, Europe, South & Central America, South Africa, Oceania, & South East Asia.
We provide a myriad of services to our members including online and physical publishing services, in person and online professional networking, personal branding, media distribution, helping foster business opportunities, and career advancement services.
Our aim to provide a superior level of service to ALL of our current member and clients, as well as applicants who are seeking to join our organization. This is where we need top notch Client Services Representatives to act as a liaison between the company and our prospective members...
About The Role:
Over the last year we've been rapidly growing our membership base both here in the United States, as well as internationally. We've seen an influx of inbound applications and in order to keep up to date and provide the highest level of service, we're actively growing the department that handles speaking to new applicants.
Every day the Client Services Representative will speak to and manage a diverse pool of English speaking applicants residing in many different countries. It will be your job to appropriately manage the candidate contact cycle so that you are able to review and speak to candidates in a time efficient manner.
Furthermore, the Client Services Representative will partake in many different duties, but their primary responsibilities will be:
* Providing a consistent and high level of service to new applicants
* Contacting new applicants and prospective members
* Speaking to candidates in order to review the information they provided as part of their application
* Conducting a qualifying interview that delves into their professional background and accomplishments in order to make sure they are eligible for our organization
* Cultivating a relationship with candidates by building rapport and trust
* Presenting membership options to newly accepted members as well as extending (and explaining) product and service offering
* Managing client relationships by continually following up with members to learn more about recent activities and achievements
Who We're Looking For/Requirements:
We're seeking motivated and well spoken individuals to join our team. Since some of our members and applicants speak English as a second language, having patience and the ability to communicate clearly are two vital traits necessary for success in this role. If you're well educated and have the ability to speak intelligently on a large variety of subjects, or consider yourself "worldly", that's a big plus.
We find that individuals from a large variety of previous professional backgrounds are able to achieve success in this role, which makes this job a great opportunity for someone who is looking to switch fields, and still have the potential to earn an income of $100,000k/yr+. Our training staff is world class and will ensure that the candidates with the right mentality and skills are able to succeed in this job, so we encourage applicants from all background to apply!
Ultimately, we find that the best candidates for the job are those that meet the requirements below and display the traits mentioned above. Furthermore, those who are highly motivated, willing to learn, are patient, and are able to properly follow directions given by our training staff and management make the ideal candidates.
Candidates qualifications:
* Minimum 3 years of professional experience
o Candidates that have a background in the following industries or job functions are preferred: Legal, Real Estate, Retail, Marketing, Customer Service, Business Development, Client Relations, Administration, Insurance, & Sales
* Must be fluent in English
* Exhibit superior communication skills, especially over the phone and via email
* Must be able to use and navigate a CRM system to help manage client relations (we will train you on this)
o Previous use of any CRM software is a huge plus
* Desire to work hard and succeed
* Be outgoing and engaging as to build rapport and a solid relationship with applicants
* Basic technological skills - must be able to use the Internet for basic job functions
o Basic proficiency in MS word is expected as well
o Being able to type efficiently is an important preferred skill
* A Bachelor's degree from an accredited institution* (not required, but preferred)
* A good sense of humor and being a "people person" is a plus
Why Work For Us? / Compensation & Benefits
We're a rapidly growing company with a great atmosphere and vibe. We exhibit a very open corporate culture, and take pride in being a great place to work. Our staff is energetic and friendly, and really enjoy working for us. Since we're a growing company there is room to advance.
Furthermore, as a Client Services Representative you'll be afforded the opportunity to interact and connect with some of the most distinguished professionals in the world on a daily basis. Each day brings something new, and a wealth of interesting conversations.
As for compensation and benefits:
* A competitive base salary - this is commensurate with your skill set and previous experience
* Lucrative daily, weekly, & monthly bonuses, commissions, and incentives for hitting certain targets
* Most CSR's earn between $65,000 - $80,000/yr, with the top earners making $100,000/yr+
* Top tier medical benefits that are paid 100% by us (enrollment after 90 days)
* Personal paid time off; vacation days, sick days
* Office is closed for all major national holidays
* 8:30am - 5:30pm* working hours with a one hour lunch
o We do offer flexible working hours for well qualified candidates
* Transportation reimbursement (for qualified candidates)
* Paid training with our world class staff
* Unlimited ongoing support and mentorship
* Since we deal with clients all over the world, we do offer flexible working hours, along with different working shifts. If you apply and are contacted for an interview, feel free to inquire about more information.
If you think you're a good fit for this position, we encourage you to apply right away. Please attach a copy of your resume so that we may review your information and contact you for an interview.
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