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in Miramar, FL

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Hours Full-time, Part-time
Location Miramar, FL
Miramar, Florida

About this job

Position Description:



UnitedHealth Group is working to create the Healthcare system of tomorrow and
you can help. Already Fortune 17, we are totally focused on innovation and
change.  We work a little harder. We aim a little higher. We expect
more from ourselves and each other. And at the end of the day, we're doing a
lot of good. 



Through our family of businesses and a lot of inspired
individuals, we're building a high-performance Healthcare system that works
better for more people in more ways than ever. Now we're looking to reinforce
our team with people who are decisive, brilliant and built for
speed.  Join with us and start doing your life's best work.SM 



Our Customer Service teams have a serious responsibility to make
every contact informative, productive, positive, and memorable for what it says
about how much we care.



We are seeking Intake Coordinators for our Miramar, FL
office.  Position supports National Intake.   



Primary Responsibilities:




  • Build
    authorizations in UHC systems.

  • Make
    outbound calls to providers for acquiring all required clinical documentation
    as specified.

  • Collaborate
    with Service Coordinator staff.

  • Assign
    specific authorizations to Prior Authorization staff.

  • Provide
    clear and accurate documentation.

  • Receive
    incoming calls from a queue from members or providers.

  • Enter
    notifications, Providers status of an existing notification and
    determining if notification is required.

  • Complete
    notification wizard along with ICD-9 and CPT coding.

  • Provide
    excellent customer service to both providers and enrollees.

  • Constantly
    meet established productivity, schedule adherence, and quality standards
    while maintaining good attendance.

Requirements

Required Qualifications:




  • High
    School Diploma/GED.

  • 2+ years
    of experience in an Office environment using the telephone and computer as
    the primary instruments to perform job duties.

  • 1+ year
    of alpha/numeric Data Entry experience.

  • Ability to create, copy, edit, send & save using Word, excel & Outlook.

  • Must be
    able to work a schedule of Monday - Friday: 7:30 am - 6:00 pm (8 hour shift
    within this time frame).




Preferred Qualifications: 




  • Associates
    or Bachelor's Degree.
  • Understanding of Medical Terminology.

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.