Inbound Customer Service Representatives - Full-time

$175.00 bonus after 90 days! JOB FAIR 4/2 & 4/3! Walk in interviews(Job Number: 15006303)

Description

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

$$ 175.00 BONUS AFTER 90 DAYS $$

INBOUND CUSTOMER SERVICE REPRESENTATIVES
JOB FAIR!!!!

Friday, 4/03

10am to 5pm


6811 s. 204th St. Suite 250

Kent, WA 98032

Ask for Recruiting when you arrive

Apply online: www.xerox.com/businessservices

Click on Careers enter job number 15006303

Recruiting email: Jason.curtman@xerox.com

Reservation Team Members assist guests with their airline bookings answering various inbound airline travel questions.

TRAINING: Three weeks of paid classroom training followed by 2 weeks on the job training

SHIFTS: We want to work with you! When you come to the site, we will discuss shifts and your availability we do ask that you are able to work a Saturday OR a Sunday

START: Monday, April 13th, 2015

$$$$ Bonus opportunities. You can receive a bonus AFTER TRAINING

After your first 90 DAYS OF EMPLOYMENT $175.00

And after 1 YEAR $975.00!!!!!

Using a computerized system, responds to customer inquiries in an inbound call center environment, may perform one or more of the following:

Responds to telephone inquiries and complaints using standard scripts and procedures

Gathers information, researches/resolves inquiries and logs customer calls

Communicates appropriate options for resolution in a timely manner

Informs customers about services available and assesses customer needs

All other duties as assigned

Successful candidates will be able to demonstrate:

Must be 18 years of age or older

Possess a minimum of 3 months customer service experience in a call center environment

Solid work history 1 plus years of stable work with one company

Score acceptably on job related testing assessments provided (i.e., data entry, spelling, reading, reading comprehension, sales aptitude testing and cognitive ability testing, typing 25 WPM)

Knowledge of computer keyboard and mouse, intermediary internet knowledge required

Ability to work within specified shift time

Ability to clearly communicate using good clear, distinct voice

Able to successfully pass a background and drug screen

All other duties as assigned

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com