Collections Specialist - Full-time / Part-time

Collections Specialist

This position requires a high level of problem solving skills, being detail oriented, organized, and the ability to multi task are all very important. I also am looking for someone who is looking for a "home" so dependability and stability are also very important.

Minimum of 30 calls a day (does not include leaving a message)

Follow up on short pays from daily deposits

Courteous and professional demeanor both on the phone and in the office

8% combined percentage of 60 & 90 totals

Request and resend updated addresses or emails for daily returned invoices

Contact branch manager before placing accounts on hold

Contact your branch managers on account issues such as (disputes, credit memos, pricing, pod’s ect.)

Try to complete and shorten your weekly call reports

Keep track and work through your numbers through (ARI # 9) accounts receivable status

Send out second notices for smaller balances when you have the time

Send out final notices between 90 – 150 days past due

Accounts between 90-150 days work with outside salesman assigned to account to help in collections efforts

Establish and maintain relationships with customers and branch managers

Maintain accurate and descriptive notes in accounts

This desk will also include some light AR related duties such as branch account postings.