Restaurant Supervisor - Granville

The newly renovated Granville Inn is seeking an experienced Restaurant Supervisor to join our team. This position is responsible for the supervision of food & beverage service operations including the Oak Room, Tavern and Room Service.  The Restaurant Supervisor ensures the standards of quality in product and service are consistently enforced and maintained. 

PRIMARY RESPONSIBILITIES:

• Supervise all aspects of daily F&B operations.
• Delegate and assign duties and responsibilities to team members.
• Monitor associate performance to ensure superior, accurate, friendly and timely service.
• Develop daily dining room floor plans for meal periods which includes server stations, delegating side work responsibilities, checking out servers prior to end of shift, etc.
• Assist management with weekly front of the house inventory and placing orders with Chef.
• Daily cleaning and deep cleaning schedule.
• Works with restaurant servers to train on room service preparation and delivery.
• Trains restaurant servers on the POS system.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Clear, concise written and verbal communication skills.
• Must have excellent customer relations skills and leadership capability.
• Must be detail oriented with superior organizational skills.
• Knowledge of the Inn, its services and facilities.
• Lead the Front of the House staff in training.
• Assist F&B Management in monitoring inventory.
• Maintain restaurant cleanliness.
• Leads inventory for china, glass and silver quarterly.
• Ensure proper maintenance, cleaning and operation of the service equipment.
• Leads in absence of Food and Beverage Director.
• Performs other duties as assigned by Food and Beverage Director.

Our attractive compensation package includes a $15.40/hour wage, 401k plus match, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Full time associates are also eligible for medical, dental, Life, STD/LTD, vacation, PTO, and paid holidays.

The Granville Inn is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug-Free Workplace/EOE.

• Micros POS System experience preferred.
• Knowledge of the proper etiquette and service standards.
• Basic math skills.
• High school diploma and prior experience working in customer service.
• English language and professional communications skills are required.
• Ability to take direction.
• Ability to work in a team environment.
• Ability to work calmly and effectively under pressure.
• Must have problem solving abilities, be self-motivated and organized.
• Commitment to quality service, food and beverage knowledge.

• Must have at least 3 years experience working in a restaurant setting.
• Must have stability and longevity in previous roles.
• Previous supervisory experience required. Minimum 2 years preferred.