IT Business Analyst

Ingage Partners is growing our team of Business Analysts who are highly specialized with a wide range
of functions and responsibilities. They act as a liaison between the business community and the
software development team throughout the software development lifecycle (SDLC). Our Business
Analysts will work with the business and technical teams to drive, challenge, and ensure the technical
solution is a quality solution that will meet the needs of the business.
What You'll Do:
Your primary responsibility is delighting our customers and exciting them about the solution. You will do
so through the following activities:
 Collaborating with internal and external users to analyze and deliver artifacts as needed
including, functional requirements, interface requirements, use cases, screen designs, report
templates, process workflows, business process documentation, and training documentation.
 Acting as a liaison between the business community and the software development team to
ensure that the technical solution will satisfy the business requirements.
 Utilizing your experience in using enterprise-wide requirements definition and management
systems and methodologies required.
 Demonstrating a firm understanding of how business requirements are translated into technical
designs, with the ability to communicate back to the business community in plain language.
 Applying experience to identify control gaps and implement solutions to comply with all audit
and control policies.
Key Success Factors:
You'll show us your abilities by demonstrating the following:
 Proven experience eliciting requirements using interviews, document and process analysis,
brainstorming sessions, and other business resources. Scrum Master or CBAP Certification
strongly preferred, but not required.
 Proven experience in defining and documenting testing that must be performed in order to
ensure that all business requirements are met.
 Ability to identify, analyze, model and recommend process improvement opportunities.
 Stellar verbal, written communication and organizational skills, along with interpersonal skills that
allow for collaboration across a diverse group of people.
 Most importantly, you are well aligned with the Ingage culture, which means you enjoy
collaborative work, be disciplined but entrepreneurial and creative, place a high value on
personal relationships and the opportunity to impact people.