Shift Leader

The Shift Leader job is very crucial at Great American Cookies restaurants as he/she is responsible for quite a few important duties. Some of which are: planning shift schedule, work station assignments/rotations, employee training, employee breaks, overtime assignment, back-up for absent employees, and shift rotations. The Shift Leader also coordinates production startups, shutdowns, and changeovers, as well as liaises with Human Resources for appropriate staffing levels. One other major task of the Shift Supervisor is to make adjustments as necessary during shift to produce product within specifications.