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Hours Full-time, Part-time
Location Rogers, Arkansas

About this job

The Customer Manager will be responsible for leading the account management responsibilities associated with Pepsi beverages on Sam's Club. Overall duties include annual planning, quarterly business reviews (QBP Process), reporting and trade management and account administration. This role will also require strong project/time management skills coupled with strong interpersonal skills to handle multiple priorities and objectives aimed at meeting the customer assigned annual growth targets.

Responsibilities Include:

Deliver annual customer net revenue goals

Lead & coordinate customer meetings

Manage all promotions & program partnering with Finance & BU's. IE: customization projects

Lead planning internally to insure appropriate trade, volume & profit deliverable are met within the financial event planning tool PROSPER

Manage and communicate account financial Leverage Excel modeling to assess financials, valuation, and alternate scenarios

Annual Forecasting

ROI event analysis

Manage business reporting and tracking tools:

Retail Playbook

Weekly Retail Promotional Priorities

Monthly Business Review/Quarterly Business Planning

Authorized Product Lists

Analyze IRI & shipment data to deliver results

Customer management processes (new items, contracts, etc.):

PepsiCo Contracts

New Item Entry

Item UPC/Weight updates, Price Changes, etc

Collaboration with functional areas including finance, strategy, marketing, retail

Leverage Powerpoint & Excel to create impactful, concise slides that communicate business results & recommendations

Education and Certifications :

Bachelor's degree required and/or relevant work experience

Work Experience:

Minimum of 5 years of sales & customer management; experience with a consumer packaged goods organization preferred

Solid command of financials including P&L impact of sales decisions

Focused leader with the ability to effectively achieve goals in a matrixed organization

Retail and Category Management experience preferred

Previous people management experience preferred

Skills and Capabilities:

Highly motivated individual with excellent communication, negotiation, influencing, time management and follow up skills

Strong PC skills including Microsoft Excel, Word, and PowerPoint

Solid understanding of financials including P&L impact of sales decisions

Other:

Must be willing and able to travel up to 10% of the time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,

protected veteran status, or disability status.

PepsiCo is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law (