Project/Process Engineer - Clinical Operations - Full-time / Part-time

GENERAL PURPOSE OF THE JOB

The Departmental Process Engineer will provide engineering support, and be responsible for process improvements in cost, quality, and safety

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Manage projects end to end which align with business strategies and drive continuous improvement. Assist in gathering, analysis and presenting of data as pertinent to project or quality initiatives Drive quality and process improvement efforts established by the business and operations leadership Define analytics package and implement Statistical process control within given department Define processes including but not limited to current state mapping, future state mapping, gap analysis, value stream mapping. Identify, create, monitor, and maintain key performance indicators including but not limited to teammate productivity, quality audits, and departmental service level agreements Assist in developing a culture of quality and continuous improvement throughout DaVita Rx to create teammate ownership of quality in daily activities including documentation, development and review, continuous improvement projects to address gaps in current processes or quality Assist in continuing education throughout the pharmacy around “Continuous Quality Improvement” which may include but is not limited to LEAN Six Sigma and DaVita’s internal CQI concepts Maintain current knowledge of Quality and Process department operations issues and trends through education, seminars, and research Other duties and responsibilities as assigned Travel required: up to 05%

About DaVita Rx

Created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics, DaVita Rx is the largest renal pharmacy in the U.S. and serves more than 60,000 patients in over 44 states with three high-capacity pharmacies located in Texas, California and Florida. We are a "community first, company second," with a team of extraordinarily committed, talented and entrepreneurial teammates who care about our patients, our colleagues and our community. We are dedicated to deliver our promise to provide the highest levels of quality care to help improve our patients' lives. DaVita Rx is a unique entrepreneurial opportunity in the context of a Fortune 500 company (DaVita Inc. | Ticker: DVA). Our rapid growth and pace of work provide our teammates with an exciting, challenging, dynamic and fulfilling work environment where you can truly make an impact.

"At DaVita Rx, teammates have a voice. Because we're a relatively new company, you can contribute to how we improve processes and improve the service we give patients. You get a huge sense of reward as a front-line teammate impacting the business." - Chip S, Certified Pharmacy Tech/Team Lead

The shining star in this role should have these Qualifications:

Bachelor’s degree in related engineering field required 3-8 years of experience in a process improvement role including but not limited to; Experience in Quality Assurance preferred Experience with quality systems (ISO, FDA, MS16000, etc.) Experience in quality systems and implementation of quality tools including Six Sigma principles preferred Experience in implementation of formal quality systems strongly preferred Experience in start-up organizations with aggressive growth plans preferred Demonstrated understanding of process improvement preferred, LEAN preferred Experience in healthcare a plus Advanced computer skills and proficiency in MS Word, Excel, Visio, PowerPoint, and Outlook required; intermediate proficiency in Minitab and AutoCAD preferred

ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION

Proven proficiency or understanding in the following areas; Engineering project management Value stream mapping Process mapping Data analysis Control charts Time studies Pareto charts Gap analysis ROI/cost analysis Project justification Ability to improve business processes with an emphasis on virtual transactions Ability to work with information technology(IT) to drive improvement through system enhancements Commitment to and role model of DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions Ability to overcome cultural roadblocks when implementing change in an environment that is relatively new to quality and process structure. Strong understanding of business process with the ability to translate business requirements into technical requirements and deliver requested output timely and accurately Willingness and desire to create a team learning environment and to foster a positive, fulfilling work environment Willingness to assist teammates in order to achieve departmental goals Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers Demonstrated ability to work well with cross-functional groups Approachable and open Demonstrated ability to communicate difficult or sensitive information tactfully Ability to manage multiple priorities in a fast-paced, evolving work environment; self-starter with high degree of initiative, urgency, and follow through Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward Ability to handle stressful situations calmly and professionally with sound judgment Demonstrated commitment to ongoing personal and professional development Strong analytical skills with the ability to seek out underlying assumptions through probing, questioning, and listening Demonstrated commitment to superior and proactive customer service Demonstrated strengths in organizational skills, attention-to-detail, follow-through, reasoning, critical thinking, and problem-solving skills

T o learn more about DaVita Rx, including a video, please click here .

Go to http://careers.davita.com/ to learn more or apply.

To learn more about our Village and the world of dialysis, click here .

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The DaVita Village is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.