Sr. Residential Route Manager - Charlotte, NC (Gastonia, NC)

Job Description

Equal Opportunity Employer: Minority/Female/Disability/Veteran.

Other Possible Location: {None}

Job Schedule: {Full-Time}

Job Shift: {1st Shift}

Pay: {}

Travel: {Rare 1-5%}

Relocation: {No}

Job Summary

Manages collection routes and driver/laborer performance on a daily basis at a single, large hauling site. Supervises Route Managers and Drivers from multiple lines of business: Residential, Commercial, Roll-Off, Port-to-let, Tractor Trailer, HCS, Bagster (does not include Oilfield Services)

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Organizes and schedules all necessary resources required to accomplish activities, including monitoring driver time and coordinating daily operational needs with Maintenance team.

Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.

Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.

Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.

Sets and monitors productivity, service, and safety targets for each route and driver by collecting accurate data and reporting for various incentive pay programs.

Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies. Documents and maintains records required by regulatory agencies such as the Department of Transportation and OSHA.

Works with functional groups to resolve employee relations and labor relations issues.

Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.

Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate. Ensures set-up errors and missed pickups are reported and resolved.

Assists with personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.

Ensure adherence to facility best practices and processes by conducting regular auditing. Ensure that the monthly facility inspection is completed and that the site remains compliant.

Supervisory Responsibilities

Supervises drivers in the districts. Mentor/Coach less experienced Route Managers.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Required: Associate's Degree, or equivalent experience, and 3-5 years previous experience in transportation, logistics, or solid waste operations.

Preferred: Bachelor's Degree, or equivalent experience, and at least 6 years previous experience in transportation, logistics, or solid waste operations.

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

None required.

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;

Required to exert physical effort in handling objects less than 30 pounds rarely;

Required to be exposed to physic...

Job number: 247301

Category: Operations

Location: Gastonia, NC