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in Norcross, GA

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Hours Full-time, Part-time
Location Norcross, GA
Norcross, Georgia

About this job

Position Description: 

Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Clinical Administrative Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work. (sm) 

Primary Responsibilities:
  • Manage multiple methods of census notification.
  • Manage the CIP product in the appropriate UM system.
  • Receive admission notifications for current, future, and retrospective admissions from facilities and/or Inpatient Care Managers (ICMs).
  • Utilize the 94 Report to identify cases requiring updates and/or correction.
  • Route Priority Review inpatient cases from Intake to ICM within 60 minutes.
  • Capture timely discharge date and case closure, within 24 hours of discharge
  • Foster collaborative working relationships with facilities, venders, medical groups, internal clinical staff
  • Orient new and existing facilities to the notification requirements/process.
  • Adhere to a work schedule to that of Intake and to meet the needs of the clinical staff and maintain census timeliness. 

Requirements

Required Qualifications:
  • High School Diploma/GED.
  • Comfortable working Monday - Friday 11:30 am - 8:00 pm.
  • 1+ year of experience working in an Office setting using phone and computer as the primary instruments to perform job duties.
  • 6+ months of professional experience with Data Entry.
  • Experience using a computer and Microsoft Office (MS Word, MS Excel, and MS Outlook).
Preferred Qualifications:
  • Experience working in the Healthcare field or with Health plans.
  • Familiarity/understanding of Medical Terminology and ICD-9/CPT coding.
  • Experience working in a Call Center.
  • Knowledge of Medicaid and/or Medicare services.
  • Bilingual with English and Spanish
  • Associate's Degree or Bachelor's Degree.
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.