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Contact Center Agent - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Oklahoma City, OK Oklahoma City, Oklahoma |
About this job
SECOND SHIFT: Monday-Thursday 12 pm-9 pm; Saturday 9am-3:30 pm
Calling all warm leads to make telephone contacts with former donors to schedule for future appointment. Also will make follow-up and reminder calls. Consistently maintain a high level of customer service toward blood donors through pleasant attitude and appropriate follow-up on donor concerns and requests
Will be recording outcome of donor contacts on schedule sheets or in the computer. Must be able to maintain confidentiality with regard to all medical and other private donor, client, and business information.
Daily data entry to update donor files . Will not take any escalated calls, will route medical questions to the Nursing staff.
Disqualifies: poor work history
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.
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